Top Tips by CIOs for CIOs

April 24th, 2018
Top Tips by CIOs for CIOs

Supervising a technology team, no matter the size, is a huge responsibility. From recruiting engineers and technology technicians to transforming your data center – a Chief Information Officer must be able to handle any situation that comes across their desk while simultaneously maintaining the goals and objectives of their organization.

We asked some of the region’s top CIOs and CTO’s for advice and tips for other technology leaders – here are our findings;

YOUR TEAM:

  • “Surround yourself with a core group of smart, technically savvy, team oriented, and motivated professionals.  The team will grow from there….similar people find each other.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “Listen to everyone’s ideas, turn your ideas into someone else’s, ask probing questions…”
    • John S. Supplee, Chief Operating Officer, Haverford Trust
  • “Make sure that your team understands mission / objectives and that they have the training / aptitude to be successful.”
    • Barry Steinberg, Chief Information Officer, Young Conaway Stargatt and Taylor
  • “Manage up and across as much as or more than down, be curious on motives and what make people tick.”
    • John S. Supplee, Chief Operating Officer, Haverford Trust
  • “Drive a culture of partnership.  The team is greater than any individual member.”
    • Geoff Pieninck, Global IT Director, Colorcon
  • “Promote the team and their efforts, not the leaders.”
    • Marty Keane, Chief Technology Officer, Penn Capital

CHALLENGES:

  • “Don’t major in the minors. Identify the big impact projects, issues, and opportunities and address them long term.  Filter out the noise.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “Change is inevitable.  Change is uncomfortable. Drip change, don’t pour change and allow the change to disburse evenly.”
    • Marty Keane, Chief Technology Officer, Penn Capital
  • “Turn ‘No’ into challenges - be flexible.”
    • John S. Supplee, Chief Operating Officer, Haverford Trust

LEADERSHIP:

  • “Challenge your staff with additional responsibility and exposure to new opportunities…success and recognition follows.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “Practice empathy – understand employee and co-workers experiences; this encourages people to speak up if they are struggling.”
    • Ronn Temple, Director – Enterprise Technology, Dorman Products
  • ”Learn to stay intrigued, motivated and curious.  Find were you are get your inspiration from.  Innovation is forged from such foundations.”
    • Marty Keane, Chief Technology Officer, Penn Capital
  • “Stay humble.  Celebrate your successes, but don’t be complacent.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “Know that a leader will hold all to ethical, moral, and performance standards.”
    • Ronn Temple, Director – Enterprise Technology, Dorman Products

PROJECT MANAGEMENT:

  • “Right size technical and business solutions based on the needs of the business.  Biggest, best, newest is not always the answer.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “People, planning and process are critical components for ongoing team success.”
    • Barry Steinberg, Chief Information Officer, Young Conaway Stargatt and Taylor
  •  “Balance technical solutions with sound financial analysis regarding costs, savings, and impact to financial statements.  Speak the language of those paying the bills.”
    • John Ciccarone, Chief Technology Officer, Janney Montgomery Scott
  • “Make bold decisions, pull the plug on failed projects no matter what the costs are…”
    • John S. Supplee, Chief Operating Officer, Haverford Trust
  • “Aligns IT services to business needs.  Always be able to point IT actions back to a key business driver.”
    • Geoff Pieninck, Global IT Director, Colorcon
  • “Provide focus on strategic, tactical and operational needs as required to reach goals.”
    • Barry Steinberg, Chief Information Officer, Young Conaway Stargatt and Taylor

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