8 Common Excuses for Not Using a Managed Services Provider
February 20th, 2020
- “We wouldn’t be a good fit for a managed services provider. We are very unique!”
- We hate to burst your bubble, but you’re not that special, at least when it comes to IT! Yes, your team, goals, mission, etc. are all unique, but every company has the same IT problems when it comes to infrastructure. Whether it be storage, backup, networking, wireless, or anti-virus, similar problems span across all verticals, and we have seen them all before! We assure you, the High Availability, Inc. Managed Cloud Services team can tackle any problem you throw our way.
- “We don’t want to lose control of our infrastructure.”
- Many IT professionals believe that as soon as you go to a managed services provider (MSP), or even Amazon or Azure, you lose control, but that is not the case! The Managed Cloud Services team at High Availability, Inc. is simply the tool you use to enforce your own rules. We are helping you keep control of your infrastructure! In fact, we bet you will feel more in control of your devices than ever before. Moreover, our team would never make changes without you knowing, but we would argue that your employees might. With us managing and monitoring your infrastructure, you eliminate the ad-hoc and unplanned changes your employees may make on the fly. In short, we are helping YOU implement structured control.
- “Our data would be less secure.”
- When you protect data for hundreds of clients, you have to be secure. It's not only your data on the line; it's all our customer's data as well! With that being said, we take extra precautions when it comes to security. And, we can guarantee we can secure your data better than you can now, because – it's our job!
- “We don’t see the benefit of working with a managed services provider.”
- In IT, there are two inevitable truths; hardware breaks and software has bugs. When one of your devices breaks, who is spending the next twenty-some hours fixing it? The people who should be working with the end-users (you), or the people maintaining your infrastructure (us). Let us handle the fires and the hiccups, so you can focus on your day-to-day.
- “We do everything already.”
- No, you don’t. When was the last time you brainstormed and worked with the lines of business to see what they want to accomplish? Between patching, backups, and general maintenance, do you even have time for anything forward-thinking? Working with H.A.’s Managed Cloud Services team will allow you to work on the big picture items, while we take care of the nitty-gritty.
- “We have monitoring.”
- Okay, so you have monitoring, but do you actually use it, and do you use it correctly? Most of our customers that have monitoring today don’t properly maintain it, and it becomes white noise... some of them even turn it off completely! At H.A., monitoring is our world. We make changes, move things around, and change thresholds daily! Moreover, while most companies review their infrastructure on an annual basis, we work it in your contract at regular intervals.
- “My team doesn’t mind patching.”
- They are lying to you. No one likes patching. Who wants to be patching at 3:00 A.M. on a weekend? Not your team since it’s not regular working hours. And, how do you compensate them? Time and a half? Give them off on Monday? Well, our team is already working. In fact, the Managed Cloud Services team at High Availability, Inc. is working 24x7x365. Moreover, our Level 1 and Leve 2 support desk team is all U.S. based (and will always be!). Additionally, unlike some MSPs, we don’t outsource our IT. When you have an issue, no matter the day or time, you will also be working with an H.A. team member.
- “I don’t want to reduce headcount.”
- If the objective of bringing in a managed service provider is to reduce your headcount…you’re doing something wrong. A managed service provider should never be brought in to replace your team; the MSP should be brought in to reallocate your team. An MSP, like the Managed Cloud Services team at High Availability, Inc., will allow them to work with other lines of business and take on higher-value tasks that only an internal person can accomplish.