About Us

Our Team

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  Aimee Branca
  Inside Account Manager

  Aimee, a graduate of West Chester University, is Steve’s inside account manager and right hand. From drafting up a quote in record time to acting as the office Uber driver, she does it all. Aimee also sees the world a little differently—She possesses a neurological phenomenon known as Synesthesia, and associates each letter and number with a specific color. Pretty awesome!

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  Alex Patel
  Microsoft Solutions Engineer

  Ankur “Alex” Patel, Microsoft Solutions Engineer, has over 10 years’ experience in IT. He specializes in all things Microsoft. From Office 365 to Azure – he’s got you covered! In his free time, Alex loves riding street motorcycles and playing video games. His proudest accomplishment? His daughter.

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  Anthony Ciliberto
  NOC Analyst

  Anthony Ciliberto, NOC Analyst, joined the H.A. team in 2017. Anthony handles all kinds of projects – from backup support, to managed networks and phone systems – he’s got your covered! When he’s not at work you can find Anthony playing computer games, watching baseball, or walking his black lab: Patrick. If you’re ever having a bad just remember Anthony’s life motto “Even your worst days are only 24 hours”.

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  Benjamin Lieb
  Account Manager

  Ben is a veteran of both the sales field and the United States Army Military Service, and it’s no surprise he most identifies with the Greek hero Achilles. With a degree in Business and Sport Administration, Ben specializes in Account Management, Business Development, Needs Costing & Budgeting, and Market Expansion. Ben’s life motto is, “Surround yourself with only people who are going to lift you higher,” and we like to think he is doing just that here at H.A.

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  Bill Worthington
  Senior Microsoft Software Engineer

  Since 2010, Bill has gained extensive experience engineering and architecting enterprise infrastructure solutions, with his primary focus on the Microsoft stack. He enjoys assisting companies in cloud migrations, corporate mergers, acquisitions and carve-outs by aligning technology to the business process. On a sunny Sunday afternoon, you can find Bill hitting the trails or relaxing outside with his family.

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  Bob McCouch
  Principal Technologist

  Bob is a Cisco Certified Internetwork Expert (CCIE #38296) specializing in Networking and sarcasm. He has over 12 years of experience designing, building and operating advanced data networks and has a keen interest in next-generation networking technologies including software defined networks, datacenter fabrics, IPv6 and cloud computing. Bob’s motto is, “Entia non sunt multiplicanda praeter necessitatem”.

  @bobmccouch

   

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  Brent Voltz
  Senior Solutions Architect

  Brent is a storage engineer and gizmo guru! His areas of expertise include storage, SAN, virtualization and datacenter technologies. When he’s not in the office or a client’s data center, you can find him at his grill. Brent’s spirit animal is the honey badger… for obvious reasons.

  @brentvoltz

   

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  Cereeno Read
  Senior Cloud Engineer

  Cereeno will be working out of our Amsterdam office as a Senior Cloud Engineer. He specializes in virtualization, servers, data center architecture, and disaster recovery. One of his proudest accomplishments was flawlessly relocating a datacenter from the Netherlands to the UK in under 4 months! In his free time, Cereeno loves fishing and studying airplane aviation.

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  Chad Lewis
  Systems Engineer

  Chad started his career in IT over 15 years ago as an Information Technology Specialist for the US Army. In his free time Chad likes to brew beer, cook, hang out with his English Bulldog Joey, and, most of all, hang out with his children. Chad specializes in storage and virtualization.  

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  Chad Weaver
  Senior Network Architect

  Chad, Senior Network Engineer, has over 10 years’ experience in the IT industry. Chad specializes in routing and switching, security, and wireless. He has his CCNP R&S, CCNA, and CCNA Security. When Chad is not helping a customer to implement a new security solution, you can find him fishing, bike riding, or working on small electronic devices. Fun fact – he got married in Las Vegas last year!

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  Chet Patel
  Senior Collaboration Architect

  Chetan “Chet” Patel, Senior Collaboration Architect, is H.A.’s Unified Communications expert! Chetan has loads of experience with Cisco products and even has his CCIE. When Chet is not working on a customer’s UC initiative, you can find him tinkering with electronics, doing some house projects (he can fix ANYTHING), or working on his car!

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  Christian Gingras
  Director of Sales, Mid-Atlantic Region

  Christian is a veteran of the technology industry, breaking into the market in the summer of 1997, after graduating from University of Delaware with a degree in Business Administration. Over his 20-year career, Christian has spent nearly 13 years in the channel, and another 7 years with High Availability, Inc. partners. Here at H. A., Christian manages a portfolio of accounts, along with supervising a team of senior account managers. Outside of work, Christian is a retired ice hockey player, dedicated husband, and father of three. He enjoys golf and telling old hockey "war stories" about himself that may or may not be true!

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  Christine Frei
  Senior Accountant

  Christine, an avid NASCAR enthusiast, has been an accountant for over 15 years. If Christine could time-travel she would go to Florence, Italy during the Renaissance period so she could have dinner with Leonardo DaVinci! She would love to pick his brain about being both an artist and an inventor. When she is not crunching numbers at H.A you can find Christine watching NASCAR, painting, or spending time with her daughters.

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  Corey Yantz
  Senior Account Manager

  Corey Yantz joined High Availability, Inc. with 13+ years of IT sales experience. You can come to Corey with all your HCl, networking, datacenter, cloud needs. Aside from his vast array of IT interests, you can find Corey outside restoring his 1973 Mako 19 boat, on the beach, golfing, and of course playing with his son, who is his proudest accomplishment. 

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  Craig Becker
  Senior Network Architect

  Craig Becker, Senior Network Architect, has 15+ years’ experience in the IT industry. Craig specializes in Routing/Switching, Datacenter, Software Defined Networking, SD-WAN and much more!  His greatest professional achievement was earning his CCIE R/S #56748. When Craig isn’t at one of our customer sites, you can find him camping, riding his motorcycle, or snowboarding. Fun fact – even though Craig is six feet, six inches tall – he is terrified of heights!

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  Curtis Vermeulen
  Networking Team Lead
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  Dade Veron
  Systems Engineer

  Dade Veron, a graduate from Brown University, studied a mixture of history and drama before transitioning over to the world of IT! Dade specializes in VMware, Windows Server, Citrix XenApp, and post-merger IT integrations. In his free time Dade likes to practice wood working and go camping with his wife and two daughters!

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  Dan Devlin
  Senior Network Architect

  Dan is a Cisco Certified Network Professional specializing in routing and switching, wireless, security, data center networking, and voice networking. He lives by the motto “choose a job you love, and you will never have to work a day in your life.” Dan the Man, as we have aptly nicknamed him, adapted quickly to H.A.’s fast-paced environment and we instantaneously felt he was the missing piece of the H.A. puzzle – Literally. We have an employee puzzle in the office.

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  Danny Mahota
  Developer

  Danny Mahota is a recent graduate from the University of St. Thomas, where he studied Mechanical Engineering and Computer Science. He is the first developer to join H.A.’s Minnesota office.  His areas of expertise include problem solving, object-oriented design, data structures, and algorithms. Danny enjoys playing the guitar as well as recording and listening to music. But it does not stop there; Danny combined both his technical interest and musical interest and worked on the Code + Chords team where built man open source project that explored the connection between music and code.

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  Darren Gildea
  Senior Network Architect

  Darren is a seasoned Senior Network Architect with focus in Routing & Switching, as well as data center and enterprise networking. A fun fact about Darren: he has jumped out of planes nearly 500 times, once entirely by accident! When he’s not in a data center, or free falling from 12,000 feet up, Darren likes to mountain bike in the warmer months, hunt in the chilly months, and do some tinkering in-between!

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  Dave Groves
  Senior Network Architect

  Dave, CCIE #18848, joined the High Availability, Inc. networking team in 2017 with 15+ years industry experience in designing and implementing secure data networks. His main areas of expertise are core routing/switching and network security. Dave's life motto is "attitude is everything" and it shines through in his ever-positive demeanor here at H.A.  If Dave could time travel anywhere, he would go to Egypt around 2560BC to see how the pyramids were really built!

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  David Nguyen
  Technical Project Manager

  David holds a Master of Science in Information Systems, an MBA, and PMP and ITIL V3 Foundation certifications. In addition to an impressive educational background, David also possesses great organizational skills and a friendly attitude. All of this, and more, makes David an amazing asset to the Project Management team. David is a spontaneous guy that’s always up for a good time! His favorite movie is The Shawshank Redemption because of its life themes of patience, faith, hope, friendship and survival. 

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  Denis Ivitchev
  Network Engineer
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  Emily Shanaman
  Account Manager

  Emily has a hybrid role at H.A., assisting the outbound sales team, as well as managing accounts of her own. She is a relentlessly hard worker but manages, at least once a day, to deliver a quick one-liner that sends her cube neighbors into a fit of laughter. This might be part of the reason her favorite emoji is the crying-laughing face. Despite her biological age, Emily is a bit of an old soul. She is a parrot head and lives by the words of her good friend, Jimmy Buffett, “Breathe in, breathe out, move on.” 

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  Eric Richmond
  Network Operations Center Manager
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  Georgina Weber
  Inside Account Manager

  You guessed it, Georgy is another member of the H.A./WCU Alumni Club, holding a Bachelor of Science degree in Marketing and Management. She is a part of the inside sales team, assisting the outbound account managers. On a weekend, you can find Georgy outside soaking up some vitamin D or sending funny videos to the “Inside Team” group text. 

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  Greg Sollenberger
  Solutions Architect

  Greg joined the High Availability, Inc. professional services team in 2011 and has strong expertise in the area of backup and recovery. His patience and diligence when confronted with an issue make him an invaluable asset to the professional services team. In addition to a career in IT, Greg is an active EMT of 20 years, a member of the Civil Air Patrol, and a skilled archer and farmer. If there is ever a zombie or white walker invasion, we plan to hide out at Greg’s!

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  Hannah Mein
  Account Manager

  Hannah Mein, an alumna of the University of North Carolina at Chapel Hill (2007 ACC swimming champs!), was High Availability, Inc.’s first-ever Partner Manager. After a year managing our growing vendor relationships (mostly via iMessage), Hannah was promoted to an Account Manager and now focuses solely on the client side of IT. With her sunny disposition (seriously sunny - she lived in Florida) and can-do attitude, Hannah excels in getting her customers exactly what they need and more!

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  Heather Termohlen
  Senior Account Manager

  Heather Termohlen graduated TCNJ with a degree in Business Administration and a concentration in marketing. She joined High Availability, Inc. after seven and a half years in IT Staffing and over ten years in the industry. While most of the time you will find Heather building relationships with customers, in her free time, you can find “The Terminator” (as her friends call her) outside backpacking/hiking or playing golf with a craft beer or glass of wine in one hand and a slice of pizza in the other.

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  James Prendergast
  Senior Network Architect

  Cisco Certified Internetwork Expert (CCIE #51060), James, has a focus on route/switch, UCS, and security. He takes a proactive approach to all of his professional services projects and frequently applies his life motto, “Do something today that your future self will thank you for.” When James isn’t ensuring that your network is secure, he spends his time working on cars, fishing, or biking.

  @JamesCCIE51060

   

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  James Thompson
  Senior Account Manager

  James is a veteran of the technology industry, breaking into the industry in the summer of 1997 after graduating from Colorado State University. James specializes in hybrid cloud solutions and hyperconverged infrastructure. James is an avid golfer and even won a car for getting a hole in one at a golf tournament! His dream golf foursome would include Ben Hogan, Vin Scully and Bono!

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  Jarett Kulm
  Principal Technologist

  Jarett ‘JK-47’ Kulm started his career over 20 years ago, coding Perl-based online pizza ordering systems for one of the first online malls. Since then, he has held a diverse range of roles, from analyst and bug hunting at Oracle, to working for Air Force Space Command doing things he can't disclose without black helicopters hunting all of us.  You may have seen him speaking at security and storage conferences.  JK was a client of H.A. for 7 years before joining the team.  Having been in the shoes of our clients, he has special insight into their needs. Every solution he speaks to is one he wants to be proud of and say, "We built that!”  @JK47TheWeapon

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  Jason McDermott
  Senior Account Manager

  Jason has worked as an account manager at High Availability, Inc. since 2010 and has a wide range of experience, but specializes in Hybrid Cloud technologies. Despite being a veteran of technology account management, Jason’s dream is to one day host a travel and food television show. This explains his mantra “eat, drink, travel, play, repeat.”

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  Jason Packett
  Technical Account Manager

  Jason Packett, Technical Account Manager, has over 16 years of experience in the IT industry as a Global IT Manager, Solutions Architect and Field Solutions Executive. He prides himself on being a customer advocate. Jason has extensive experience in all data center solutions and network engineering. A little-known fact about Jason: he has 10 siblings!

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  Jillian Lupi
  Enterprise Account Asset Manager

  Jillian’s talents at H.A. span from managing support contracts to taking rad head shots of the beautiful employees. She personifies her life motto, “be kind, have fun and create something beautiful!” When Jill isn’t in the office, ensuring your assets are under support, she can be found outside, taking photos and trying to find a beach. She always has her camera on-hand, and it's not out of character for her to stop on the side of the road & turn her passenger into an impromptu model.

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  Joe Whelan
  Principal Technologist

  Joe has been in the IT industry since 1998, and joined High Availability Inc. in January of 2017, as a principal technologist. He specializes in storage, data protection, virtualization and disaster recovery/business continuity. Despite having already seen the film a million times, Joe can not stop watching Love Actually. If he could time travel to any point in time, he would go back to 2015, right before he lost his favorite sweater, and tell his 2-year-younger self to hang it on the coat rack, as to not lose it. Then he and younger Joe would watch Love Actually together and tell no one.

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  John Barry
  Project Manager
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  Jon Latzig
  Operations Manager

  Jon has been part of the H.A. team since the very beginning, signing on in 2003. He is responsible for all of the order processing and managing orders out of the H.A. headquarters in Minnesota. On a sunny Sunday, you're likely to find Jon either at church or watching football and hanging out with his family.

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  Josh Quirple
  Systems Engineer

  Systems Engineer, Josh Quirple, is one if High Availability, Inc.'s very own heroes. Josh has been deployed to Iraq twice with the Army National Guard, both times with his brother. There is no doubt that Josh is a dedicated hard worker; he even graduated from the Lansdale School of Business with high honors. He is always eager to explore multiple areas of IT and expand his skill set. In his free time, Josh enjoys collecting baseball cards, watching the Philadelphia sports teams with his family, and playing percussion instruments with his friends.

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  Kacey Wettach
  Account Manager

  Kacey is a veteran of H.A Inc., having worked at the company since 2009, which may be why many of her co-workers consider her the “mama duck” of the office. Kacey has a Bachelor of Science degree in Marketing from WCU, along with 6 other alumni in the office (Go Golden Rams)! Kacey is known throughout the H.A. client base for her responsiveness, accuracy, and rumored butter-churning skills. In her spare time, she practices daily yoga and meditation in hopes of one day making a full recovery from the 6 ½ years she worked as Steve’s Inside Sales Rep.

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  Karen Zeien
  Accounts Receivable Manager

  Karen joined the High Availability, Inc. team in 2011 as our Accounts Receivable Manager, with expertise in receivables, commissions, and reports. With a Bachelor’s degree in Accounting, Karen most identifies with the fictional character Hermione Granger! When she isn’t processing payments, Karen likes to spend her time cooking, taking walks, and working on home projects.

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  Kathleen Hoffman
  Controller

  Kathleen Hoffman, CPA, has almost 30 years of finance and accounting experience. She spent the first 13 years in public accounting on the east coast. Since her move back to Minnesota in 2000, she spent the last 10 plus years in the technology sector, mostly in the Unified Communications space. Kathleen isn't just all business, however. In college, she played electric bass in a garage band! She still has the bass, but she's not too sure she can play it anymore.

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  Kevin Mckenna
  Developer

  After 5 years in the mortgage industry, Kevin decided to make a career change to IT, and we’re sure glad he did! As our in-house Application Developer, Kevin specializes in LAMP stack, NoSQL databases, Javascript, and REST API integration. Kevin joined the Managed Cloud Services division in 2015, to develop our Managed Cloud Services customer portal, and has been an indispensable member of the team ever since. If he could time travel to any point in history, he would go back to 1974, so he could watch the Flyers win the Stanley Cup, and have an excuse to rock a sweet mustache. 

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  Kevin Taggart
  Principal Technologist

  Kevin joins H.A. with over 20 years of industry experience.  He is an expert in Cisco R/S, SDN (ACI & NSX), SD-WAN, Security, Datacenter and a handful of emerging technologies. When he is not in the office or with a customer, you can find Kevin watching Game of Thrones, boating, or BBQing. CCIE #20495

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  Lamis Hanna
  Senior Cisco Collaboration Engineer

  Lamis, a CCNP Collaboration certified engineer, has worked with Cisco products since 2010 and joined High Availability, Inc. in 2017 as a member of our growing collaborations practice. Her expertise is in Cisco Unified Communications and voice over IP implementation. Lamis most identifies with the fictional character Mulan because they are both very competitive, and being petit, a part of them always needs to prove that they can be as tough as the guys they interact with on a daily basis.

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  Liz Thompson
  Marketing Manager

  Marketing Manager by day, Spin Instructor by night, Liz is a true jack of all trades. Her areas of expertise include event planning, social media management, account-based marketing, and of course, making rad playlists for her classes. If Liz could have dinner with anyone, living or dead, she would choose Taylor Swift. She loves everything about her from her business-savvy mindset to her great style.

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  Luis Fronseca
  Operations Liason

  With 18 years of experience in the IT industry, Luis joined the Managed Cloud Services division of High Availability, Inc. as our NOC Operations Manager. Louie holds a Bachelor’s degree in Business Administration & Management, and is also an accomplished drummer! It’s no surprise that if he could have dinner with anyone, living or dead, he would choose to dine with John Bonham, and ask him how he does the double bass effect with just a single pedal.

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  Marco Figueroa
  Senior Solutions Architect

  Marco has been a key player on the High Availability, Inc. professional services team since 2009, specializing in VMware and NetApp technologies. He is a veteran of the U.S. Marine Corps and enjoys spending his free time at the Crossfit gym. Marco will be the first one to join you for a beer, and the last one to leave the bar. An H.A. veteran to some, but undoubtedly young at heart!

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  Martin Klein
  Enterprise Account Manager

  High Availability, Inc. veteran, Marty Klein, has worked as an account manager at the company since 2004! He is an IT generalist, expert analogy architect, and audio book enthusiast. Marty has a friend in each of H.A.’s clients, and if you know him, you know his keen ability to tell a story. Our favorite story time occurs at the H.A. holiday party, when Marty makes his annual speech, flawlessly conveying the essence of working at H.A. If Marty could have any super power, it would be to be a scratch golfer.

  @mwk123

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  Matt Gedeon
  Senior Microsoft Architect

  Matt Gedeon is joining H.A. as a Microsoft expert. He has 20+ years of supporting Microsoft products, 10+ years in working in Microsoft Exchange and 7+ years migrating and supporting office 365. Matt is a US Army Veteran and graduated Military Intelligence School. In Matt’s free time you can find him traveling with his wife or watching Star Wars II The Wrath of Khan for the hundredth time.

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  Matt Gordon
  Senior Microsoft Architect

  Matt Gordon is a graduate from Oklahoma State University and is joining High Availability, Inc.’s Colorado team as their first Senior Microsoft Architect. He has led engineering teams in developing multi-tenant mail platforms and managed enterprise migrations. He is a product engineer bringing cloud professional services to market. Matt enjoys climbing, music, video games, and eating pizza. A fun fact about him is that he was once ranked in the top globally for the racing video game- Forza Motorsports.

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  Matt Lockwood
  Director of Storage and Virtualization

  Matt is H.A.’s OG engineer and director of storage and virtualization practices. He earned a Bachelor of Science degree in Computer Engineering from Drexel University and has worked at H.A since 2007. Matt’s areas of expertise include physical and digital storage as well as confectionery goods – One visit to his office and you’ll quickly understand. On a sunny afternoon, you’ll likely find Matt outside, enjoying a beverage with his beautiful wife, and playing with their kids, or in the “tall” section of Banana Republic shopping for pastel-colored attire.

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  Melanie Hermann
  Senior Project Manager

  Senior Project Manager, Melanie, gives all new meaning to the title “early bird,” waking up at 2am each day to get a head start on her work, go for a run, and get her family ready for the day. Her biggest pet peeve is wasting time because of poor prioritization, and she sure practices what she preaches! Melanie’s greatest accomplishment is coming so far in her career via pure hard work and dedication. She not just business, however, and loves a good rock concert or beerfest.

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  Monica DiPillo
  Business Success Manager- Colorado

  Monica holds a Bachelors of Arts degree in Communications Studies, and a minor in Nutrition and Dietetics from West Chester University (Go Golden Rams). She is a member of our Colorado branch, where she puts her great communication and marketing skills to use! On the weekends, Monica enjoys paddle boarding and hiking with her rescue pup, Owen. Her favorite quote is, "know the rules well, so you can break them effectively."

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  Morgan Gallagher
  Partner Manager

  Morgan, a graduate from Penn State University and self-proclaimed LinkedIn stalker, is High Availability, Inc.’s first ever Business Development Specialist. Morgan has a background in IT recruiting and even interned for H.A.! When she is not checking in with customers or following up on the latest marketing campaign, you can find Morgan traveling or exercising.

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  Morgan Shearer
  Project Specialist

  Morgan Shearer is a recent graduate from Elon University with a dual degree in Journalism and Strategic Communications. As our new Project Specialist, Morgan is going to put her extensive writing and communication skills to great use! Morgan’s proudest accomplishment is circumnavigating the globe at only 20 years old. Aside from traveling, Morgan enjoys reading, writing, spending time with her friends and family, and of course, playing with her rescue dog Petunia.

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  Nick Narcise
  Senior DevOps Architect

  Nick Narcise, Senior DevOps Architect, has over 20 years’ experience in IT. His areas of expertise include the cloud, containers, and DevOps. Nick is a die-hard Philadelphia Eagles fan. He even went to Minnesota to see them win their first Super Bowl! His proudest accomplishment? His kids – they amaze him every day!

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  Peter Moffe
  Technical Operations Manager
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  Praneeth Evani
  Service Desk Analyst

  Pranteeth holds a degree in Computer Science and Security from East Stroudsburg University, and joined the Managed Services Cloud division of High Availability, Inc. in 2016 as a Service Desk Analyst. His most widely-appreciated skill is question-asking, and "quick question" has become his H.A. catch phrase. When Praneeth isn't acting as the bridge between the operations center and the engineering teams, he likes to watch cricket. He says if he could time travel to any date, he would go back to April 2, 2011, the day he missed the Cricket World Cup.

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  Rachel Schaefer
  Inside Account Manager

  Rachel Schaefer, Inside Account Manager, is an alumna of Kutztown University and a retired gymnastics coach, but you won’t find her doing any cartwheels around the office…she saves all her energy for helping her sales rep with their customers! Rachel is an athlete through and through…. when she isn’t in the office you can find her training for her next big race (Boston Marathon 2020!) or taking a class at Orange Theory Fitness. Rachel identifies most with Winne the Pooh….very laid back and always snacking!             

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  Randy Doran
  Senior Account Manager

  Randy joined the Rocky Mountain region sales office in 2015. Although he has strong experiences in all areas of the technology industry, his area of expertise lies in datacenter infrastructure. Randy is a transplant from Seattle, so we can’t fault him too much for being a Seahawks fan. Looking to fill a spot on your golf foursome? Randy is your guy – He played in the U.S. Junior Amateur! 

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  Richie Gallagher
  Service Desk Engineering Team Lead

  Richie Gallagher started at H.A. as a NOC Analyst before climbing up the ranks to becoming a Service Desk Engineering Team Lead. In his free time Richie enjoys making pizza, cycling, and training dogs!

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  Rob Wojewoda
  Systems Engineer
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  Ronnie Ong
  Director of Network and Security

  Cisco Certified Internetwork Expert, Ron Ong (CCIE# 38844), is a bit of a legend around High Availability, Inc. It’s rumored that Firewalls use Ron Ong for security. Ron has a Bachelor of Science degree from St. Lawrence University, and over 15 years of experience in Networking and Security. He loves just about every technology, but specializes in all things Cisco. A perfect month for Ron is one that includes a Nexus core upgrade, Next-Generation Firewall deployment, wireless assessment, WAN redesign, and a bit of emergency troubleshooting. On a sunny Sunday afternoon, you can find Ron prepping for his Monday installs.

  @RonCCIE38844

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  Ryan Beglau
  Senior Solutions Architect

  If you happen to spot a gentleman in your data center that bears a striking resemblance to a Viking, that might be Ryan. This gentle giant is a veteran of the United States Air Force and holds a Computer Management Information Systems Degree. He has a special focus in storage and virtualization. Ryan says his spirit animal is the Panda Bear because of its lack of coordination and unrelenting hunger. 

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  Ryan Davis
  Senior Unified Communications Engineer
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  Ryan McMichael
  Regional Sales Manager - Mid-Atlantic

  Ryan joined the High Availability, Inc. team in 2012 as an account manager and regional sales manager, specializing in customer satisfaction. He is always the first to offer a compliment where deserved, and inspiration where needed. In all seriousness, however, Ryan isn’t all serious. His witty one-liners make their way into every monthly sales meeting at just the right moment.  Ryan also takes great pride in his ability to eat an entire cheeseburger in just two bites – We dare you to challenge him!

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  Schuyler Carscadden
  Network Engineer

  Network Administrator, Schuyler, became an integral member of the High Availability, Inc. Managed Cloud Services division in 2015. His areas of expertise are monitoring and networking, and he most identifies with the fictional character Nelson “Big Head” Bighetti from the HBO series Silicon Valley. Schuyler’s name has a very interesting story behind it: he was named after the town his grandfather was born in!

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  Sean Gallagher
  Senior Account Manager

  Sean, an expert in storage and data center technologies, joined High Availability, Inc. in 2012. His concentration is in providing storage and data center solutions, with a special interest in flash arrays. Sean’s motto is, “Laughter makes the world go round,” and he sure lives by it. There seems to be a constant chuckle resonating from his office. On a weekend, you can find Sean outside with his wife, Janet, and their two boys. Ask him to tell you a story of his pre-father “Party Sean” days!

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  Sean Halpin
  Senior Project Manager

  Sean Halpin, a certified Project Management Professional with over 10 years’ experience, can usually be found checking out the hottest yard sale deals in his town or hanging out with his family when he is not managing projects at H.A. Sean, an avid sports fan, is holding out for a possible walk on contract as a Philadelphia Eagle. If the Eagles ever need an aging veteran that can throw an accurate 15-yard pass, he’s their guy!

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  Steve Kampa
  Senior Account Manager
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  Steve Ricketts
  Senior Project Manager

  Senior Project Manager, Steve Ricketts, came to H.A. as a seasoned IT PMO Manager with more than 20 years of experience in the industry. He has exceptional organizational and interpersonal skills and excels in a team-oriented atmosphere. Growing up, Steve participated in sports year-round and carried over his interest into coaching his children’s sports teams. In his free time, you can find Steve with his family in the Outer Banks or watching Caddyshack for the hundredth time.

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  Tyrone Chase Jr.
  NOC Analyst

  Tyrone Chase Jr., NOC Analyst, graduated from Cabrini University just this past May with a degree in Information Technology. Even though his career has officially just taken off, Tyrone gained loads of experience working the helpdesk at his internship with Archbishop Carrol High School. Tyrone has a string of fascinating hobbies, from making music to building computers – Tyrone is never bored!

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  Victoria Clery
  Office Manager & Marketing Specialist

  Victoria “Tori” Clery, Office Manager & Marketing Specialist, is truly a jack of all trades. From keeping inventory of the H.A. k-cup stock to planning awesome marketing events and campaigns – Tori does it all! In her free time, Tori likes to work out (spin class is her favorite), snuggle with her pups (Bella and Luna), and watch YouTube videos. When Tori is not at the front desk greeting customers or working on the next big H.A. event, you can find her at Dunkin!

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  Victoria Dracup
  Project Coordinator

  Victoria “Tori” Dracup, Project Coordinator, joined High Availability, Inc. after 5+ years in the banking and finance industry. Tori is known at H.A. for her attention to detail, superb multi-tasking skills, and for working well under pressure. Tori has been a vegan for 2+ years and loves a good Netflix binge. When she is not at the H.A. office or getting sucked into the latest Netflix Original you can find Tori at the gym!

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  Whitney Skluzacek
  HR Generalist

  Whitney Skulzacek, a graduate of North Dakota State University "Go Bison", will be working out of our Minnesota office and tackling all things HR! Whitney loves to be outdoors, but don’t get near her with a spider – she’s terrified of them! When she is not at work you can find Whitney hunting, ice fishing, or at the family cabin with her daughter and husband!

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  Zane Robertson
  Billing and Invoicing Specialist

  Zane Robertson is the newest employee at High Availability, Inc. headquarters, in Minnesota. Zane is responsible for managing all incoming bills and generating outgoing invoices, as well as assisting with order tracking and updates. If Zane could have any super power, he'd like the ability to teleport.