Senior Microsoft Engineer

Audubon, PA

Position Title
Senior Microsoft Engineer
Department/Group
Engineering
Position Type
Full Time
Apply Now
Submit Your Application
(All fields and resume required)
First Name

Invalid Input
Last Name

Invalid Input
Address

Invalid Input
Address Line 2

Invalid Input
City

Invalid Input
State

Invalid Input
Zip Code

Invalid Input
Phone Number

Invalid Input
Email Address

Invalid Input
Upload Your Resume
Invalid Input

Invalid Input

High Availability, Inc. is currently seeking an experienced Senior Microsoft Engineer to join our team in Pennsylvania.

 

About Us:

High Availability, Inc. is a value-added reseller of data storage, protection and management solutions and services. We are currently looking to hire a Senior Microsoft Engineer to add to our rapidly growing team.

 

Job Summary:

The Senior Microsoft Engineer will work with customer projects relating to Microsoft technologies. Your role is to ensure proper management and to improve the overall support experience for these customers. We are looking for a motivated candidate with a track record of being solution and delivery focused.

 

Job Responsibilities:

  • Design, Implement and Manage Enterprise System Center and Hyper-V environments.  Must be comfortable with planning migrations in a complex environment.  SCCM and SCVMM experience are required.
  • Implement Office 365 tenants.  This includes but is not limited to, the creation of new tenants, migration of existing workloads from on-premises to O365, perform health checks of existing O365 environments, complete tenant to tenant migrations.  Experience with the Enterprise Mobility Suite is preferred but not required.
  • Exchange on-premises experience is required.  This includes but is not limited to; new installations, patching, migrations, hybrid configurations and health checks. Experience in designing of highly available enterprise environments is preferred.

 

Requirements

Education and Experience:

  • 4-year college degree in a related technology field.
  • Expert level Windows Server experience is required.
  • Experience in automating deployments and migrations through PowerShell is required.
  • Microsoft Azure experience is preferred but is not required.

Skills and Abilities:

  • Ability to multi-task in a fast-paced environment with little or no supervision
  • Able to effectively prioritize in high-pressure environment and possess the ability to adapt to changing conditions work assignments
  • Clear communication skills with both customers and team members. 
  • Strong problem-solving skills: ability to assess a problem and determine an effective course of action
  • Strong analytical and organizational skills, including attention to detail
  • Must be willing to continue education and attain certifications.

 

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Benefits package available
    • 401k with 3% Safe Harbor contribution.
    • Employee and Dependent Health, Dental, and Life insurance employer paid premium paired with a Health Reimbursement Account
    • Employer paid premium Employee STD and LTD insurance

 

EEO Statement:
It is the policy of High Availability, Inc to provide equal employment opportunity/ affirmative action to all employees and applicants for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic projected by federal, state or local law. In addition, High Availability, Inc will provide reasonable accommodations for qualified individuals with disabilities.

High Availability, Inc participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

No phone calls or third-party recruiters

Office Location: Audubon, PA 19403

Our Leaders

  • Steve Eisenhart
    Steve Eisenhart
    Steve Eisenhart
    Chief Executive Officer

    Steve is the veteran of all veterans at High Availability, Inc., founding the Mid-Atlantic office in 2002! He is also a graduate of West Chester University, which might explain the heavy alumni presence in the office. Steve’s areas of expertise include sales and technical leadership, business operations, and killer dance moves (which only a handful of lucky H.A. employees can attest to). His motto is “work hard, play hard,” and if you’ve ever visited the office, or attended an H.A. golf outing, you know he fully embodies the phrase. It is a little known fact that Steve takes just about every bet he’s confronted with—Try him out!

     

  • Greg Robertson
    Greg Robertson
    Greg Robertson
    President & CFO

    Alongside Vice President, Randy, Greg formed High Availability, Inc. in 2000, after a long career at a technology distributor. Greg likes to maintain an air of mystery and is alleged to be a shapeshifter. Some folks also believe him to be a reincarnated bootlegger from the 1920’s, as he frequents several remaining speakeasies in the Minneapolis area. 

  • Randy Kirsch
    Randy Kirsch
    Randy Kirsch
    Executive Vice President, ESP Division

    In 2000, EVP, Randy, founded and helped build the company that is now known as High Availability, Inc. Randy holds a BS in Finance, but has always had a strong passion for technology. When he isn't leading the sales team, he spends his time researching and evaluating new technologies to help H.A. differentiate itself from the competition. On the weekends he isn't working, Randy likes to fish, hunt, and watch his children play sports.

  • Chris Black
    Chris Black
    Chris Black
    Chief Information Officer, MCS Division

    Chris is coming up on his 25th anniversary in the world of technology. He began his IT journey in networking, moved to security, and quickly climbed the corporate ladder where he has held CTO and CIO positions for the last 13 years. Chris’ biggest fear is failure, which might explain why he is always the first one in and the last one to leave the office everyday. If he could time travel, he would go everywhere the TARDIS would take him (specifically, February 5, 2001).

  • John Gallagher
    John Gallagher
    John Gallagher
    Executive Vice President, MCS Division

    John’s storybook career began a little over 20 years ago, at StorNet. He has since been a bit busy, co-founding a managed services provider, and then becoming an equity stakeholder at a regional Disaster Recovery and Co-location provider, where he was responsible for Business Development and Sales. Today, John graces us with his humor, wisdom, industry knowledge, and impressive long-range vision, here at High Availability, Inc. He is the Eric Murphy to our Vincent Chase.

Our Team

  • Adam Vonnahme
    Adam Vonnahme
    Adam Vonnahme
    Regional Sales Manager - West

    Adam is one of High Availability, Inc.’s original account managers, joining the company in 2006, and now manages the Rocky Mountain Region office. While he manages accounts of all types and sizes, he has a particular interest in storage and hyperconverged infrastructure. Adam is a self-proclaimed professional nerd, and in his free time hosts a history podcast. He finds the Liger to be his most accurate spirit animal. 

    @AdamVonnahme

  • Aimee Branca
    Aimee Branca
    Aimee Branca
    Inside Account Manager

    Aimee, a graduate of West Chester University, is Steve’s inside account manager and right hand. From drafting up a quote in record time to acting as the office Uber driver, she does it all. Aimee also sees the world a little differently—She possesses a neurological phenomenon known as Synesthesia, and associates each letter and number with a specific color. Pretty awesome!

  • Alex Patel
    Alex Patel
    Alex Patel
    Microsoft Solutions Engineer

    Ankur “Alex” Patel, Microsoft Solutions Engineer, has over 10 years’ experience in IT. He specializes in all things Microsoft. From Office 365 to Azure – he’s got you covered! In his free time, Alex loves riding street motorcycles and playing video games. His proudest accomplishment? His daughter.

  • Ali Pourvahabi
    Ali Pourvahabi
    Ali Pourvahabi
    Principal Architect

    Ali, CCIE #20301 RS, SP, DC, has more than 15 years of experience in designing and implementing computer network solutions. While his experience is diverse and far reaching, he specializes in campus LAN, WAN, security and datacenter technologies. Ali is responsible for presales design, architecture, and engineering for client solutions across all of his skill areas. In his free time, Ali enjoys snowboarding and taking photographs.

  • Amanda Brosko
    Amanda Brosko
    Amanda Brosko
    Office Manager

    If you’ve been to the H.A. office, you have likely been greeted at the door by Amanda. She specializes in keeping the office organized and making office supply dreams come true (within a $100 spending limit). If Amanda could have any super power, it would be the ability to pop into a field of flowers at any given time. But don’t let her peaceful demeanor and poetic vernacular fool you, Amanda earned a black belt in karate at the age of 12!

  • Anthony Ciliberto
    Anthony Ciliberto
    Anthony Ciliberto
    NOC Analyst

    Anthony Ciliberto, NOC Analyst, joined the H.A. team in 2017. Anthony handles all kinds of projects – from backup support, to managed networks and phone systems – he’s got your covered! When he’s not at work you can find Anthony playing computer games, watching baseball, or walking his black lab: Patrick. If you’re ever having a bad just remember Anthony’s life motto “Even your worst days are only 24 hours”.

  • Ben Samuel
    Ben Samuel
    Ben Samuel
    Service Desk Analyst
  • Benjamin Lieb
    Benjamin Lieb
    Benjamin Lieb
    Account Manager

    Ben is a veteran of both the sales field and the United States Army Military Service, and it’s no surprise he most identifies with the Greek hero Achilles. With a degree in Business and Sport Administration, Ben specializes in Account Management, Business Development, Needs Costing & Budgeting, and Market Expansion. Ben’s life motto is, “Surround yourself with only people who are going to lift you higher,” and we like to think he is doing just that here at H.A.

  • Bill Worthington
    Bill Worthington
    Bill Worthington
    Senior Microsoft Software Engineer

    Since 2010, Bill has gained extensive experience engineering and architecting enterprise infrastructure solutions, with his primary focus on the Microsoft stack. He enjoys assisting companies in cloud migrations, corporate mergers, acquisitions and carve-outs by aligning technology to the business process. On a sunny Sunday afternoon, you can find Bill hitting the trails or relaxing outside with his family.

  • Bob McCouch
    Bob McCouch
    Bob McCouch
    Principal Technologist

    Bob is a Cisco Certified Internetwork Expert (CCIE #38296) specializing in Networking and sarcasm. He has over 12 years of experience designing, building and operating advanced data networks and has a keen interest in next-generation networking technologies including software defined networks, datacenter fabrics, IPv6 and cloud computing. Bob’s motto is, “Entia non sunt multiplicanda praeter necessitatem”.

    @bobmccouch

     

  • Brent Voltz
    Brent Voltz
    Brent Voltz
    Senior Solutions Architect

    Brent is a storage engineer and gizmo guru! His areas of expertise include storage, SAN, virtualization and datacenter technologies. When he’s not in the office or a client’s data center, you can find him at his grill. Brent’s spirit animal is the honey badger… for obvious reasons.

    @brentvoltz

     

  • Cereeno Read
    Cereeno Read
    Cereeno Read
    Senior Cloud Engineer

    Cereeno will be working out of our Amsterdam office as a Senior Cloud Engineer. He specializes in virtualization, servers, data center architecture, and disaster recovery. One of his proudest accomplishments was flawlessly relocating a datacenter from the Netherlands to the UK in under 4 months! In his free time, Cereeno loves fishing and studying airplane aviation.

  • Chad Lewis
    Chad Lewis
    Chad Lewis
    Systems Engineer

    Chad started his career in IT over 15 years ago as an Information Technology Specialist for the US Army. In his free time Chad likes to brew beer, cook, hang out with his English Bulldog Joey, and, most of all, hang out with his children. Chad specializes in storage and virtualization.  

  • Charles Proviano
    Charles Proviano
    Charles Proviano
    Senior Project Manager

    Charles, a University of Pittsburgh graduate, is a Senior Project manager with a love for the outdoors, and an infectious laugh. He is most proud of his decision to change career paths and move across state in his 30’s, eventually bringing him here to H.A.! When he’s not managing a technical project, you can find Chuck riding his bike through the country roads of Lancaster and Berks Counties. He even completed his first Century ride in October 2016!

  • Chet Patel
    Chet Patel
    Chet Patel
    Senior Collaboration Architect

    Chetan “Chet” Patel, Senior Collaboration Architect, is H.A.’s Unified Communications expert! Chetan has loads of experience with Cisco products and even has his CCIE. When Chet is not working on a customer’s UC initiative, you can find him tinkering with electronics, doing some house projects (he can fix ANYTHING), or working on his car!

  • Christian Gingras
    Christian Gingras
    Christian Gingras
    Director of Sales, Mid-Atlantic Region

    Christian is a veteran of the technology industry, breaking into the market in the summer of 1997, after graduating from University of Delaware with a degree in Business Administration. Over his 20-year career, Christian has spent nearly 13 years in the channel, and another 7 years with High Availability, Inc. partners. Here at H. A., Christian manages a portfolio of accounts, along with supervising a team of senior account managers. Outside of work, Christian is a retired ice hockey player, dedicated husband, and father of three. He enjoys golf and telling old hockey "war stories" about himself that may or may not be true!

  • Christine Frei
    Christine Frei
    Christine Frei
    Senior Accountant

    Christine, an avid NASCAR enthusiast, has been an accountant for over 15 years. If Christine could time-travel she would go to Florence, Italy during the Renaissance period so she could have dinner with Leonardo DaVinci! She would love to pick his brain about being both an artist and an inventor. When she is not crunching numbers at H.A you can find Christine watching NASCAR, painting, or spending time with her daughters.

  • Curtis Vermeulen
    Curtis Vermeulen
    Curtis Vermeulen
    Networking Team Lead
  • Dade Veron
    Dade Veron
    Dade Veron
    Systems Engineer

    Dade Veron, a graduate from Brown University, studied a mixture of history and drama before transitioning over to the world of IT! Dade specializes in VMware, Windows Server, Citrix XenApp, and post-merger IT integrations. In his free time Dade likes to practice wood working and go camping with his wife and two daughters!

  • Dan Devlin
    Dan Devlin
    Dan Devlin
    Senior Network Architect

    Dan is a Cisco Certified Network Professional specializing in routing and switching, wireless, security, data center networking, and voice networking. He lives by the motto “choose a job you love, and you will never have to work a day in your life.” Dan the Man, as we have aptly nicknamed him, adapted quickly to H.A.’s fast-paced environment and we instantaneously felt he was the missing piece of the H.A. puzzle – Literally. We have an employee puzzle in the office.

  • Darren Gildea
    Darren Gildea
    Darren Gildea
    Senior Network Architect

    Darren is a seasoned Senior Network Architect with focus in Routing & Switching, as well as data center and enterprise networking. A fun fact about Darren: he has jumped out of planes nearly 500 times, once entirely by accident! When he’s not in a data center, or free falling from 12,000 feet up, Darren likes to mountain bike in the warmer months, hunt in the chilly months, and do some tinkering in-between!

  • Dave Groves
    Dave Groves
    Dave Groves
    Senior Network Architect

    Dave, CCIE #18848, joined the High Availability, Inc. networking team in 2017 with 15+ years industry experience in designing and implementing secure data networks. His main areas of expertise are core routing/switching and network security. Dave's life motto is "attitude is everything" and it shines through in his ever-positive demeanor here at H.A.  If Dave could time travel anywhere, he would go to Egypt around 2560BC to see how the pyramids were really built!

  • Dave McFetridge
    Dave McFetridge
    Dave McFetridge
    Principal Technologist

    Dave McFetridge, Principal Technologist, has over 25 years’ experience working in IT. Dave’s expertise covers everything from routing and switching to networking security and unified communications. When Dave is not working on customer projects you can find him on his Harley or with his family. Dave’s biggest fear? Not breaking 90 on the golf course…

  • David Nguyen
    David Nguyen
    David Nguyen
    Technical Project Manager

    David holds a Master of Science in Information Systems, an MBA, and PMP and ITIL V3 Foundation certifications. In addition to an impressive educational background, David also possesses great organizational skills and a friendly attitude. All of this, and more, makes David an amazing asset to the Project Management team. David is a spontaneous guy that’s always up for a good time! His favorite movie is The Shawshank Redemption because of its life themes of patience, faith, hope, friendship and survival. 

  • Denis Ivitchev
    Denis Ivitchev
    Denis Ivitchev
    Network Engineer
  • Doug Williams
    Doug Williams
    Doug Williams
    Senior Microsoft Architect

    Doug is a Senior Microsoft Architect specializing in Microsoft Messaging Stack, MS Azure, and Office 365. While Doug found a home in the IT sector, he considers himself a jack-of-all-trades, and has held titles including State Trooper, Soldier, Cab Driver, and some even he can’t remember. Doug believes his greatest accomplishment to be raising his son into a responsible 20-year-old with a career in Information Technology, just like his dad! 

  • Emily Shanaman
    Emily Shanaman
    Emily Shanaman
    Account Manager

    Emily has a hybrid role at H.A., assisting the outbound sales team, as well as managing accounts of her own. She is a relentlessly hard worker but manages, at least once a day, to deliver a quick one-liner that sends her cube neighbors into a fit of laughter. This might be part of the reason her favorite emoji is the crying-laughing face. Despite her biological age, Emily is a bit of an old soul. She is a parrot head and lives by the words of her good friend, Jimmy Buffett, “Breathe in, breathe out, move on.” 

  • Georgina Weber
    Georgina Weber
    Georgina Weber
    Inside Account Manager

    You guessed it, Georgy is another member of the H.A./WCU Alumni Club, holding a Bachelor of Science degree in Marketing and Management. She is a part of the inside sales team, assisting the outbound account managers. On a weekend, you can find Georgy outside soaking up some vitamin D or sending funny videos to the “Inside Team” group text. 

  • Greg Sollenberger
    Greg Sollenberger
    Greg Sollenberger
    Solutions Architect

    Greg joined the High Availability, Inc. professional services team in 2011 and has strong expertise in the area of backup and recovery. His patience and diligence when confronted with an issue make him an invaluable asset to the professional services team. In addition to a career in IT, Greg is an active EMT of 20 years, a member of the Civil Air Patrol, and a skilled archer and farmer. If there is ever a zombie or white walker invasion, we plan to hide out at Greg’s!

  • Hannah Mein
    Hannah Mein
    Hannah Mein
    Partner Manager

    Hannah, a UNC graduate and swimmer (2007 ACC champs!), is High Availability, Inc.’s newest Partner Manager, putting to good use her marketing and communications expertise. With her sunny disposition and always-positive attitude, it’s no surprise she recently moved back to Pennsylvania from the Sunshine State. Be sure to reach out if you’d like help planning your next Key West vacation. If Hannah could time travel, she would go back to age 18 and tell herself to major in Information Technology!

  • Heather Murray
    Heather Murray
    Heather Murray
    Account Manager
  • James Prendergast
    James Prendergast
    James Prendergast
    Senior Network Architect

    Cisco Certified Internetwork Expert (CCIE #51060), James, has a focus on route/switch, UCS, and security. He takes a proactive approach to all of his professional services projects and frequently applies his life motto, “Do something today that your future self will thank you for.” When James isn’t ensuring that your network is secure, he spends his time working on cars, fishing, or biking.

    @JamesCCIE51060

     

  • James Thompson
    James Thompson
    James Thompson
    Senior Account Manager

    James is a veteran of the technology industry, breaking into the industry in the summer of 1997 after graduating from Colorado State University. James specializes in hybrid cloud solutions and hyperconverged infrastructure. James is an avid golfer and even won a car for getting a hole in one at a golf tournament! His dream golf foursome would include Ben Hogan, Vin Scully and Bono!

  • Jarett Kulm
    Jarett Kulm
    Jarett Kulm
    Principal Technologist

    Jarett ‘JK-47’ Kulm started his career over 20 years ago, coding Perl-based online pizza ordering systems for one of the first online malls. Since then, he has held a diverse range of roles, from analyst and bug hunting at Oracle, to working for Air Force Space Command doing things he can't disclose without black helicopters hunting all of us.  You may have seen him speaking at security and storage conferences.  JK was a client of H.A. for 7 years before joining the team.  Having been in the shoes of our clients, he has special insight into their needs. Every solution he speaks to is one he wants to be proud of and say, "We built that!”  @JK47TheWeapon

  • Jason Bishop
    Jason Bishop
    Jason Bishop
    Senior Account Manager

    Jason brings to H.A. a great deal of technical product knowledge and a knack for delivering datacenter-focused solutions. His technical savvy, certifications and customer-first attitude has garnered awards and recognition from customers and partners alike. Jason holds a Bachelor of Arts in Marketing and a minor in Finance from Arcadia University. His hobbies range from playing baseball to spending an absurd amount of time trying to convince his coworkers that he is Batman.

  • Jason McDermott
    Jason McDermott
    Jason McDermott
    Senior Account Manager

    Jason has worked as an account manager at High Availability, Inc. since 2010 and has a wide range of experience, but specializes in Hybrid Cloud technologies. Despite being a veteran of technology account management, Jason’s dream is to one day host a travel and food television show. This explains his mantra “eat, drink, travel, play, repeat.”

  • Jason Packett
    Jason Packett
    Jason Packett
    Technical Account Manager

    Jason Packett, Technical Account Manager, has over 16 years of experience in the IT industry as a Global IT Manager, Solutions Architect and Field Solutions Executive. He prides himself on being a customer advocate. Jason has extensive experience in all data center solutions and network engineering. A little-known fact about Jason: he has 10 siblings!

  • Jillian Lupi
    Jillian Lupi
    Jillian Lupi
    Enterprise Account Asset Manager

    Jillian’s talents at H.A. span from managing support contracts to taking rad head shots of the beautiful employees. She personifies her life motto, “be kind, have fun and create something beautiful!” When Jill isn’t in the office, ensuring your assets are under support, she can be found outside, taking photos and trying to find a beach. She always has her camera on-hand, and it's not out of character for her to stop on the side of the road & turn her passenger into an impromptu model.

  • Joe Whelan
    Joe Whelan
    Joe Whelan
    Principal Technologist

    Joe has been in the IT industry since 1998, and joined High Availability Inc. in January of 2017, as a principal technologist. He specializes in storage, data protection, virtualization and disaster recovery/business continuity. Despite having already seen the film a million times, Joe can not stop watching Love Actually. If he could time travel to any point in time, he would go back to 2015, right before he lost his favorite sweater, and tell his 2-year-younger self to hang it on the coat rack, as to not lose it. Then he and younger Joe would watch Love Actually together and tell no one.

  • John Barry
    John Barry
    John Barry
    Project Manager
  • Jon Latzig
    Jon Latzig
    Jon Latzig
    Operations Manager

    Jon has been part of the H.A. team since the very beginning, signing on in 2003. He is responsible for all of the order processing and managing orders out of the H.A. headquarters in Minnesota. On a sunny Sunday, you're likely to find Jon either at church or watching football and hanging out with his family.

  • Kacey Wettach
    Kacey Wettach
    Kacey Wettach
    Account Manager

    Kacey is a veteran of H.A Inc., having worked at the company since 2009, which may be why many of her co-workers consider her the “mama duck” of the office. Kacey has a Bachelor of Science degree in Marketing from WCU, along with 6 other alumni in the office (Go Golden Rams)! Kacey is known throughout the H.A. client base for her responsiveness, accuracy, and rumored butter-churning skills. In her spare time, she practices daily yoga and meditation in hopes of one day making a full recovery from the 6 ½ years she worked as Steve’s Inside Sales Rep.

  • Karen Zeien
    Karen Zeien
    Karen Zeien
    Accounts Receivable Manager

    Karen joined the High Availability, Inc. team in 2011 as our Accounts Receivable Manager, with expertise in receivables, commissions, and reports. With a Bachelor’s degree in Account, Karen most identifies with the fictional character Hermione Granger! When she isn’t processing payments, Karen likes to spend her time cooking, taking walks, and working on home projects.

  • Kathleen Hoffman
    Kathleen Hoffman
    Kathleen Hoffman
    Controller

    Kathleen Hoffman, CPA, has almost 30 years of finance and accounting experience. She spent the first 13 years in public accounting on the east coast. Since her move back to Minnesota in 2000, she spent the last 10 plus years in the technology sector, mostly in the Unified Communications space. Kathleen isn't just all business, however. In college, she played electric bass in a garage band! She still has the bass, but she's not too sure she can play it anymore.

  • Kevin Mckenna
    Kevin Mckenna
    Kevin Mckenna
    Developer

    After 5 years in the mortgage industry, Kevin decided to make a career change to IT, and we’re sure glad he did! As our in-house Application Developer, Kevin specializes in LAMP stack, NoSQL databases, Javascript, and REST API integration. Kevin joined the Managed Cloud Services division in 2015, to develop our Managed Cloud Services customer portal, and has been an indispensable member of the team ever since. If he could time travel to any point in history, he would go back to 1974, so he could watch the Flyers win the Stanley Cup, and have an excuse to rock a sweet mustache. 

  • Lamis Hanna
    Lamis Hanna
    Lamis Hanna
    Senior Cisco Collaboration Engineer

    Lamis, a CCNP Collaboration certified engineer, has worked with Cisco products since 2010 and joined High Availability, Inc. in 2017 as a member of our growing collaborations practice. Her expertise is in Cisco Unified Communications and voice over IP implementation. Lamis most identifies with the fictional character Mulan because they are both very competitive, and being petit, a part of them always needs to prove that they can be as tough as the guys they interact with on a daily basis.

  • Liz Thompson
    Liz Thompson
    Liz Thompson
    Marketing Manager

    Marketing Manager by day, Spin Instructor by night, Liz is a true jack of all trades. Her areas of expertise include event planning, social media management, account-based marketing, and of course, making rad playlists for her classes. If Liz could have dinner with anyone, living or dead, she would choose Taylor Swift. She loves everything about her from her business-savvy mindset to her great style.

  • Luis Fronseca
    Luis Fronseca
    Luis Fronseca
    Operations Liason

    With 18 years of experience in the IT industry, Luis joined the Managed Cloud Services division of High Availability, Inc. as our NOC Operations Manager. Louie holds a Bachelor’s degree in Business Administration & Management, and is also an accomplished drummer! It’s no surprise that if he could have dinner with anyone, living or dead, he would choose to dine with John Bonham, and ask him how he does the double bass effect with just a single pedal.

  • Marco Figueroa
    Marco Figueroa
    Marco Figueroa
    Senior Solutions Architect

    Marco has been a key player on the High Availability, Inc. professional services team since 2009, specializing in VMware and NetApp technologies. He is a veteran of the U.S. Marine Corps and enjoys spending his free time at the Crossfit gym. Marco will be the first one to join you for a beer, and the last one to leave the bar. An H.A. veteran to some, but undoubtedly young at heart!

  • Marcos Rios
    Marcos Rios
    Marcos Rios
    Senior Director of Sales

    Marcos has held a career in the technology industry since 2001, providing data storage and backup solutions for a wide range of companies. This includes 10 years as an Enterprise Account Manager and District Sales manager at NetApp. His focus at High Availability, Inc. is on expanding H.A.'s footprint in the Mid-Atlantic region, by leveraging relationships he has cultivated over the last 15 years. Marcos also supports H.A.'s Rocky Mountain and DC Metro regions from a sales and leadership perspective. 

  • Martin Klein
    Martin Klein
    Martin Klein
    Enterprise Account Manager

    High Availability, Inc. veteran, Marty Klein, has worked as an account manager at the company since 2004! He is an IT generalist, expert analogy architect, and audio book enthusiast. Marty has a friend in each of H.A.’s clients, and if you know him, you know his keen ability to tell a story. Our favorite story time occurs at the H.A. holiday party, when Marty makes his annual speech, flawlessly conveying the essence of working at H.A. If Marty could have any super power, it would be to be a scratch golfer.

    @mwk123

  • Matt Lockwood
    Matt Lockwood
    Matt Lockwood
    Director of Storage and Virtualization

    Matt is H.A.’s OG engineer and director of storage and virtualization practices. He earned a Bachelor of Science degree in Computer Engineering from Drexel University and has worked at H.A since 2007. Matt’s areas of expertise include physical and digital storage as well as confectionery goods – One visit to his office and you’ll quickly understand. On a sunny afternoon, you’ll likely find Matt outside, enjoying a beverage with his beautiful wife, and playing with their kids, or in the “tall” section of Banana Republic shopping for pastel-colored attire.

  • Melanie Hermann
    Melanie Hermann
    Melanie Hermann
    Senior Project Manager

    Senior Project Manager, Melanie, gives all new meaning to the title “early bird,” waking up at 2am each day to get a head start on her work, go for a run, and get her family ready for the day. Her biggest pet peeve is wasting time because of poor prioritization, and she sure practices what she preaches! Melanie’s greatest accomplishment is coming so far in her career via pure hard work and dedication. She not just business, however, and loves a good rock concert or beerfest.

  • Mike Sobusiak
    Mike Sobusiak
    Mike Sobusiak
    Operations Manager

    Mike has been managing IT services teams since he decided to quit his Rockstar life as the front man for a local 90s hard rock band. When he is not daydreaming about returning to the music scene and opening for Blue Oyster Cult (again), you can find Mike running, traveling, or spending time with his kids. Mike finds joy in helping people around him solve problems, and watching The Godfather.

  • Monica DiPillo
    Monica DiPillo
    Monica DiPillo
    Inside Account Manager

    Monica holds a Bachelors of Arts degree in Communications Studies, and a minor in Nutrition and Dietetics from West Chester University (Go Golden Rams). She is a member of the Inside Sales team, where she puts her great communications skills to use! On the weekends, Monica enjoys paddle boarding and hiking with her rescue pup, Owen. Her favorite quote is, "know the rules well, so you can break them effectively."

  • Morgan Gallagher
    Morgan Gallagher
    Morgan Gallagher
    Business Development Specialist

    Morgan, a graduate from Penn State University and self-proclaimed LinkedIn stalker, is High Availability, Inc.’s first ever Business Development Specialist. Morgan has a background in IT recruiting and even interned for H.A.! When she is not checking in with customers or following up on the latest marketing campaign, you can find Morgan traveling or exercising.

  • Neal Zimmerman
    Neal Zimmerman
    Neal Zimmerman
    Senior Microsoft Solutions Architect

    Neal Zimmerman, Senior Microsoft Solutions Architect, has been in the IT industry for the past 20 years. For the past 7 years, Neal has focused exclusively on guiding businesses to the cloud. In another life, Neal was a professional photographer and even had his own photography business! If Neal could have dinner with anyone – it would be Aaron Burr….he really wants his side of the story!

  • Nick Narcise
    Nick Narcise
    Nick Narcise
    Senior DevOps Architect

    Nick Narcise, Senior DevOps Architect, has over 20 years’ experience in IT. His areas of expertise include the cloud, containers, and DevOps. Nick is a die-hard Philadelphia Eagles fan. He even went to Minnesota to see them win their first Super Bowl! His proudest accomplishment? His kids – they amaze him every day!

  • Peter Moffe
    Peter Moffe
    Peter Moffe
    Technical Operations Manager
  • Praneeth Evani
    Praneeth Evani
    Praneeth Evani
    Service Desk Analyst

    Pranteeth holds a degree in Computer Science and Security from East Stroudsburg University, and joined the Managed Services Cloud division of High Availability, Inc. in 2016 as a Service Desk Analyst. His most widely-appreciated skill is question-asking, and "quick question" has become his H.A. catch phrase. When Praneeth isn't acting as the bridge between the operations center and the engineering teams, he likes to watch cricket. He says if he could time travel to any date, he would go back to April 2, 2011, the day he missed the Cricket World Cup.

  • Randy Doran
    Randy Doran
    Randy Doran
    Senior Account Manager

    Randy joined the Rocky Mountain region sales office in 2015. Although he has strong experiences in all areas of the technology industry, his area of expertise lies in datacenter infrastructure. Randy is a transplant from Seattle, so we can’t fault him too much for being a Seahawks fan. Looking to fill a spot on your golf foursome? Randy is your guy – He played in the U.S. Junior Amateur! 

  • Richie Gallagher
    Richie Gallagher
    Richie Gallagher
    Service Desk Support Engineer

    Richie Gallagher started at H.A. as a NOC Analyst before climbing up the ranks to becoming a Service Desk Support Engineer. In his free time Richie enjoys making pizza, cycling, and training dogs!

  • Rob Wojewoda
    Rob Wojewoda
    Rob Wojewoda
    Systems Engineer
  • Ronnie Ong
    Ronnie Ong
    Ronnie Ong
    Director of Network and Security

    Cisco Certified Internetwork Expert, Ron Ong (CCIE# 38844), is a bit of a legend around High Availability, Inc. It’s rumored that Firewalls use Ron Ong for security. Ron has a Bachelor of Science degree from St. Lawrence University, and over 15 years of experience in Networking and Security. He loves just about every technology, but specializes in all things Cisco. A perfect month for Ron is one that includes a Nexus core upgrade, Next-Generation Firewall deployment, wireless assessment, WAN redesign, and a bit of emergency troubleshooting. On a sunny Sunday afternoon, you can find Ron prepping for his Monday installs.

    @RonCCIE38844

  • Ryan Beglau
    Ryan Beglau
    Ryan Beglau
    Senior Solutions Architect

    If you happen to spot a gentleman in your data center that bears a striking resemblance to a Viking, that might be Ryan. This gentle giant is a veteran of the United States Air Force and holds a Computer Management Information Systems Degree. He has a special focus in storage and virtualization. Ryan says his spirit animal is the Panda Bear because of its lack of coordination and unrelenting hunger. 

  • Ryan Davis
    Ryan Davis
    Ryan Davis
    Senior Unified Communications Engineer
  • Ryan McMichael
    Ryan McMichael
    Ryan McMichael
    Regional Sales Manager - Mid-Atlantic

    Ryan joined the High Availability, Inc. team in 2012 as an account manager and regional sales manager, specializing in customer satisfaction. He is always the first to offer a compliment where deserved, and inspiration where needed. In all seriousness, however, Ryan isn’t all serious. His witty one-liners make their way into every monthly sales meeting at just the right moment.  Ryan also takes great pride in his ability to eat an entire cheeseburger in just two bites – We dare you to challenge him!

  • Schuyler Carscadden
    Schuyler Carscadden
    Schuyler Carscadden
    Network Engineer

    Network Administrator, Schuyler, became an integral member of the High Availability, Inc. Managed Cloud Services division in 2015. His areas of expertise are monitoring and networking, and he most identifies with the fictional character Nelson “Big Head” Bighetti from the HBO series Silicon Valley. Schuyler’s name has a very interesting story behind it: he was named after the town his grandfather was born in!

  • Sean Gallagher
    Sean Gallagher
    Sean Gallagher
    Senior Account Manager

    Sean, an expert in storage and data center technologies, joined High Availability, Inc. in 2012. His concentration is in providing storage and data center solutions, with a special interest in flash arrays. Sean’s motto is, “Laughter makes the world go round,” and he sure lives by it. There seems to be a constant chuckle resonating from his office. On a weekend, you can find Sean outside with his wife, Janet, and their two boys. Ask him to tell you a story of his pre-father “Party Sean” days!

  • Sean Halpin
    Sean Halpin
    Sean Halpin
    Senior Project Manager

    Sean Halpin, a certified Project Management Professional with over 10 years’ experience, can usually be found checking out the hottest yard sale deals in his town or hanging out with his family when he is not managing projects at H.A. Sean, an avid sports fan, is holding out for a possible walk on contract as a Philadelphia Eagle. If the Eagles ever need an aging veteran that can throw an accurate 15-yard pass, he’s their guy!

  • Tara Boroson
    Tara Boroson
    Tara Boroson
    Project Manager

    Tara joined High Availability, Inc.'s PMO in 2016 as a Project Manager and resident baker. Her attention to detail and organizational skills have made her an invaluable asset on the PMO team. Her talents aren't just limited to the office and the kitchen, however! Tara is also a fiber artist, processing and spinning fiber and naalbind, making bobbin lace, and knitting Portugese style! Please don't ask her to iron, though.

  • Tyrone Chase Jr.
    Tyrone Chase Jr.
    Tyrone Chase Jr.
    NOC Analyst

    Tyrone Chase Jr., NOC Analyst, graduated from Cabrini University just this past May with a degree in Information Technology. Even though his career has officially just taken off, Tyrone gained loads of experience working the helpdesk at his internship with Archbishop Carrol High School. Tyrone has a string of fascinating hobbies, from making music to building computers – Tyrone is never bored!

  • Whitney Skluzacek
    Whitney Skluzacek
    Whitney Skluzacek
    HR Generalist

    Whitney Skulzacek, a graduate of North Dakota State University, will be working out of our Minnesota office and tackling all things HR! Whitney loves to be outdoors, but don’t get near her with a spider – she’s terrified of them! When she is not at work you can find Whitney hunting, ice fishing, or at the family cabin with her daughter and husband!

  • Zane Robertson
    Zane Robertson
    Zane Robertson
    Billing and Invoicing Specialist

    Zane Robertson is the newest employee at High Availability, Inc. headquarters, in Minnesota. Zane is responsible for managing all incoming bills and generating outgoing invoices, as well as assisting with order tracking and updates. If Zane could have any super power, he'd like the ability to teleport.

Awards and Certificates

Testimonials

Read More Testimonials

Join the High Availability, Inc. Mailing List

Subscribe