• CIO Spotlight: Harvey Guindi, Health Network Laboratories, LP

    CIO Spotlight: Harvey Guindi, Health Network Laboratories, LP

    October 11th, 2019
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    The High Availability, Inc. team has worked with a lot of incredibly talented IT professionals over the last 19 (almost 20!) years. To celebrate our customers and their achievements, we will be highlighting a CIO from our network each quarter!

    For our first CIO spotlight, we had the opportunity to sit down with Harvey Guindi, CIO of Health Network Laboratories, LP....


    Q: Where did you go to school? And what did you study?

    HG: I studied Computer Science at California State University, Fullerton.


    Q: Did you always want to work in IT? What sparked your interest?

    HG: Very early on in life, I knew I wanted to continue to work with, study and use computers and technology in my career.  Though how I started and ended up is very different.  My first introduction to computers was on an Apple IIe learning BASIC programming in the computer club in my Junior High School. I was hooked from that point, I spent as much time learning and getting access to computers, including joining the computer club and even taking summer school computer and math classes.  Initially my interest was in playing and creating games.  I remember using computer magazine that published BASIC code and writing that into the computer to create a game, and later I created some of my own programs and simple games.  My dream was to ultimately study computer programing to design and produce my own games, I wanted to be the next Richard Garriott (Lord British from Ultima / Origin fame).  Once I started school and entered the school of engineering in the Computer Science department, I quickly realized no one was teaching anything about creating games or interactive experiences, it was one accounting, HR or database type assignment after another, switching from Assembly language, to ADA, to Pascal, to C, etc. just learning data structure and other logic principles.  This was disheartening as I realized college had no mechanism (at that time in the early/mid 90s) for an electronic entertainment computer science program.

    Even in school (in my first year), my talent was immediately identified, and I was recruited to work for the Dean of the School of Humanities to Design, setup, and support social science research computer labs.  I was the only freshman that was also a staff member of the school. I worked to support graduate students in their use of computers and statistical software tools.  I created programs for accessing the shared computer labs that were sold in the school book store as well as provided personal support for the faculty across the entire campus.

    When I finished school, I took a job as a junior engineer with a company that wrote custom printer drivers for Windows. My task was to identify defects and bugs and provide patch updates.  I did this for a few months until one of the main support people went on maternity leave, as I was the most junior person in the company I was placed on the support lines to take her place.  My troubleshooting and support abilities were beyond anyone else in the group, and even when this person returned I was asked to stay in the support role, which was not something that was going to move me forward, so I left.

    Since then I have taken progressive roles in the IT (operations/infrastructure/network) roles, especially as open systems and networks took off (first with Netware, then NT, etc.)  I built upon each successive role to achieve technical lead status, to team lead, to manager, director, and ultimately CIO.  My background in both development, support, networking and architecture along with the leadership skills I have built, have given me a unique perspective and have been the primary purpose of my continued success, bridging both the technical and the business side of the role of a CIO.


    Q: Tell us about your organization…

    HG: Health Network Laboratories, LP is a regional diagnostic and anatomic pathology healthcare provider.  We serve 30+ hospitals and over 10K unique clients in the PA and NJ markets. I have been with HNL for six years in the CIO role. I lead a team of 50 that covers everything from Helpdesk, Enterprise Architecture, Clinical Applications, Project Management, Client solutions, Engineering, and Information Security.


    Q: What technology or business initiatives will be most important in driving your IT objectives for the next year?

    HG: Most important technologies that will drive our objectives are those that optimize, automate, and ultimately positively impact our customer experience.  I have started an initiative within the organization that looks at every project backwards from how it can positively impact our customers.  Some of the technologies that will be of focus this year include: Expanding our use of RPA (Robotic Process Automation), Ai (specifically in chat/self-service/scheduling bots), including omni-channel call center solution and mobile applications.  One of the most impactful design approaches is based on EDA (Event Driven Architecture), we have moved away from transactional or batch-based data focused integration to a more demand (and predictive) event-driven model.  The idea behind this is to use every application, every tool, every data element as a “sensor”.  So one example is the kiosk we have in our patient service center where customers sign in.  If we watch these and see that there are five or more sign-ins in a five-minute window, we take that even and send a dispatch alert to the nearest mobile phlebotomist (using their field service tool) to have them go to the location to provide additional support to maintain our 15 minute service time window.


    Q: What does a typical day look like for you? How do you keep yourself productive?

    HG: A typical day for me includes many meetings; it is an integral part of a CIOs role, which is to communicate, both tactical and strategic planning and vision with leadership and frontline staff.  I look for opportunities that can positively impact human experiences both for our internal and external customers.  For example today I learned of a manual process that was fine when it dealt with 5-10 items per day, that queue has grown to 50+, this spawned an investigation that highlighted a potential for integration and automating that task.  I look to free humans from mundane tasks so they can increase and magnify their role and contributions.


    Q: What roles or skills are you having difficulty filling – if any?

    HG: We are often challenged with finding individuals who look past their defined job descriptions and have a desire to contribute well beyond a specialized task.  When we have such individuals on our team, we are adaptable, which is far more beneficial and valuable than being efficient because you can be efficient, but when that process or task is no longer needed, and you can’t change, you become a liability vs. an asset.


    Q: What advice would you give aspiring CIOs?

    HG: Any aspiring CIO needs to have a solid technical foundation and a deep desire to understand and become authoritative in the business process for whatever industry they are in.  You can’t just have one or the other and be as successful as your organization needs you to be.  I would also suggest my three simple rules as outlined in this article:


    Q: What is your proudest professional accomplishment so far?

    HG: My proudest professional accomplishment has to be the people I have helped lead and develop and the success they have achieved.  I have been blessed to have a tremendously loyal and hardworking team, and to me a team’s primary definition is that each person looks out for each other, this spirit of freedom and responsibility and the culture we have developed and how it has permeated from within the IS team to other areas has to be one of my the greatest accomplishments.


    Q: If you could go back in your career or your current role – would you have done anything differently?

    HG: I don’t think I would go back and change anything really in my career, those difficult and challenging times I had to go through to learn a specific skill or leadership trait.  We have to have some failures and be able to learn from them to achieve growth and improvement.  If I could take some learning back, I would definitely have looked to spend more time developing relationships earlier, especially among my customer base, to be more deeply entranced in any and every aspect of the business I was supporting vs. sticking just to the technology space as my primary domain.


    Q: What has been the most meaningful aspect of your engagement with High Availability, Inc.?

    HG: My most meaningful engagement with H.A. has to be around our exploration and discovery of what HCI (Hyper Converged Infrastructure) solution we should make part of our next large data center and cloud hybrid strategy, this was a large task that would have long-lasting impact, H.A. was patient, authoritative and supportive of our immediate need and our overall strategy bringing additional experts outside the company to focus on key areas we needed to be successful.  That is the mark of a true partner, someone who listens so well they become someone that works for your organization without you directly paying them; that is H.A. for us!

  • High Availability, Inc. Named One of the Best Places to Work in Pennsylvania

    High Availability, Inc. Named One of the Best Places to Work in Pennsylvania

    September 27th, 2019
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    High Availability, Inc. Named One of the Best Places to Work in Pennsylvania

    Audubon, PA, September 27th - High Availability, Inc. has been named one of the Best Places to Work in PA for 2019. The awards program, created in 2000, is one of the first statewide programs of its kind in the country. The program is a public/private partnership between Team Pennsylvania Foundation, the Pennsylvania Department of Community and Economic Development, the Pennsylvania State Council of the Society for Human Resource Management, and the Central Penn Business Journal. 

    "The entire High Availability, Inc. team is honored to be named as one of Pennsylvania's Best Places to Work for the second year in a row," said Steve Eisenhart, Chief Executive Officer of High Availability, Inc. "This award, once again, confirms that we have created a positive and thriving work environment for our employees. We will continue to focus on building and maintaining the right culture as we believe it’s the foundation of our organization.  Making this list is a tremendous accomplishment and something that means so much to all of us at H.A., Inc!

    This survey and awards program was designed to identify, recognize and honor the best places of employment in Pennsylvania, who are benefiting the state's economy and its workforce. Employers are categorized based upon the total number of employees they have in the United States, 15 to 99 employees, 100 to 250 employees, or more than 250 employees.

    To be considered for participation, companies had to fulfill the following eligibility requirements:

    • Be a for-profit or not-for-profit business
    • Be a publicly or privately held business
    • Have a facility in Pennsylvania
    • Have at least 15 employees working in Pennsylvania
    • Be in business a minimum of one year

    Companies from across the state entered the two-part process to determine the 100 Best Places to Work in PA. The first part of this process was evaluating each nominated company's workplace policies, practices, philosophies, systems and demographics. This part of the process was worth approximately 25% of the total evaluation. The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration and survey process.

    High Availability, Inc. will be recognized at the Best Places to Work in PA awards banquet on Thursday, November 21, 2019, at the Lancaster County Convention Center in Lancaster, PA. Rankings will be revealed at the ceremony. Tickets may be purchased online at

    In addition to the public/private partnership, the program is supported by the following organizations: Lead Sponsor—Team Pennsylvania Foundation; Major Sponsors—Bybel Rutledge, Spooky Nook Meeting & Event; Founding Partners—Team Pennsylvania Foundation, the Pennsylvania State Council of the Society for Human Resource Management, and the Central Penn Business Journal; Program Partners—The Department of Community and Economic Development and PA SHRM.

    For more information on the Best Places to Work in PA, visit or contact Erica Hildabridle event coordinator at the Central Penn Business Journal at 717-323-5250 or

    High Availability, Inc. solves complex business challenges by architecting and implementing forward-thinking technical solutions, while forming trusting, collaborative relationships. By taking a hands-on, consultative approach, the High Availability, Inc. team creates custom tailored systems and solutions to fit both current requirements and future IT and business needs.


    Media Contact:

    For more information about High Availability, Inc., please contact Liz Thompson, Marketing Manager, at (610) 254-5090 ext. 256 or

  • Top Reasons to Back Up Office 365

    Top Reasons to Back Up Office 365

    September 17th, 2019
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    According to Forbes, 50% of the U.S. workforce will soon be remote. This impending trend is not surprising when the tech world makes it so easy to collaborate with anyone, from anywhere, at any time. Microsoft is one of the key players when it comes to increasing collaboration among employees. 

    With Office 365; employees can share, store, and organize files, conduct real-time conversations with video and chat services, and speed up productivity since waiting on back-and-forth emails will be a thing of the past. With all of this data flowing through multiple lines of communication, it's crucial to make sure it's backed up should anything happen.

    Our Microsoft experts at High Availability, Inc. have narrowed down the top reasons you should backup your Office 365. Check them out below...

    1. Accidental deletion of data
      1. Have you ever accidentally deleted a file and had that fleeting moment of extreme panic? Your mind races with worry and dread over having to recreate that document or file. If you backup Office 365 - you will never have to experience this feeling again because all of your data can be recovered in an instant. 
    2. Internal threats to your data
      1. As much as you would love to believe all of your employees can be trusted, you need to air on the side of caution when it comes to your data. You need to assume that your data could be put at risk whenever an employee, or future ex-employee, becomes disgruntled. What if they decided to mass delete precious data out of spite? With your Office 365 data backed up - you can get back up and running in no time. Next item on your to-do list? Contact HR! 
    3. Gaps in your retention policies
      1. Depending on your industry, your data may need to be retained anywhere from six months to twenty eight years! It's possible to lose data that falls off due to your retention policies. Without a backup solution, this data can be permanently lost. Checking the box that your data is backed up and recoverable is easy in the cloud.
    4. Threats from cybercrime
      1. Your data can be compromised from cybercriminals who are somehow (ex: phishing) able to gain access to your environment. With your Office 365 data backed up - you can quickly restore your data, so you have more time to focus on combating the cybercriminals who hacked in.
    5. Human error
      1. Human errors happen because...well, we are all human! Protect against *hopefully* simple slip-ups by backing up your Office 365 data. 
    6. Compliance Issues
      1. Some industries, healthcare namely, have a lot of rules and regulations when it comes to backing up data. For example, under the HIPAA Security Rule entities defined as health plans, healthcare clearinghouses, and healthcare providers who electronically transmit information must develop and implement a sound backup and recovery plan, emergency procedure, and perform a data criticality analysis to remain compliant. 

    Contact your High Availability Account Representative to learn more about how we can help your team implement a cloud backup solution.

  • High Availability, Inc. Hosts 17th Annual Golf Outing

    High Availability, Inc. Hosts 17th Annual Golf Outing

    September 16th, 2019
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    On Thursday, September 12th the mid-Atlantic region’s top IT professionals gathered for High Availability, Inc.’s Annual Golf Outing at the Downingtown Country Club. The event, which is now in its 17th year, is a customer appreciation event through and through. It brings our top clients, the entire H.A. team, and leading IT vendors together to kick-back, play a round of golf, and enjoy a few specialty drinks and craft beers!

    The day began with a shotgun start, which sent golfers on their way to the course. Each sponsor had a branded tent on a designated hole, with activities and beverages to keep golfers entertained. In fact, golfers were often seen taking breaks from their round of golf to participate in Rubrik’s Speed Swing Contest (the fastest swing was 94 mph!), hydrating with a Pure Smokin’ Fast Bourbon at the Pure Storage tent, or taking a shot at the Veeam Marshmallow Drive Contest (the longest drive was 138.8 ft.!).

    After golf, attendees enjoyed a buffet lunch while Steve Eisenhart, CEO of High Availability, Inc., raffled off pro-shop gift cards, a Bag Boy Nitron Push Cart, a pair of Oakley sunglasses, and a WOSPORTS Golf Rangefinder.

    We already can’t wait for next year!

    A special thank you to our sponsors:

    • NetApp
    • Cisco
    • Pure
    • Veeam
    • Nutanix
    • Cohesity
    • Rubrik
    • Schneider Electric
    • NVIDIA
  • 12 Tech Podcasts We Can’t Stop Listening To

    12 Tech Podcasts We Can’t Stop Listening To

    August 27th, 2019
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    Webinars. Product releases. Technology events. Technology blogs. Social media. New vendor introductions. New technology trends...

    If you feel like you are constantly being inundated with the information overload listed above, you are not alone. With technology changing at such a fast pace, it can be overwhelming to keep up with all of the new trends, hot topics, and up and coming vendors.

    When driving to and from work I have found that technology podcasts are the easiest way to stay on top of everything happening within the IT industry. In fact, I have been listening to so many podcasts this last year; I have decided to make a list of my top twelve favorites, in no particular order…check 'em out!

    1. Cisco Champion Radio – Apple | Spotify | Stitcher | SoundCloud | PlayerFM
      1. Cisco Champion Radio, a weekly podcast produced by Cisco, was created by technologists, for technologists. Get the latest on Cisco news, product updates, and IT trends.
      2. 4.4 Rating on Apple Podcasts
    2. Tech OnTAP – Apple | Stitcher | SoundCloud | PlayerFM
      1. Each week, the Tech ONTAP Podcast dives into all-things NetApp, including storage, public and private cloud, and much more. The team also interviews subject-matter experts from across the industry and detailing various best practices for getting the most out of your datacenter.
      2. 4.9 Rating on Apple Podcasts
    3. The Big Data Beard – Apple | Spotify  | PlayerFM
      1. The Big Data Beard podcast discusses industry trends in big data, machine learning, data science, artificial intelligence, and the Internet of Things.
      2. 4.9 Rating on Apple Podcasts
    4. The Pure Report – Apple | Stitcher | SoundCloud
      1. The Pure Report, produced by Pure Storage, discuses industry trends, product updates, and use cases with special guest speakers.
      2. 4.7 Rating on Apple Podcasts
    5. The AI Podcast – Apple | Stitcher | SoundCloud | PlayerFM
      1. The AI Podcast, produced by NVIDIA, connects with some of the world’s leading AI experts to explain how AI works, how it’s evolving, and how it intersects with every facet of human behavior.
      2. 4.6 Rating on Apple Podcasts
    6. DevOps Chat – Apple | Stitcher | SoundCloud | PlayerFM
      1. A quick podcast and perfect for on-the-go listeners. Join the DevOps Chats team for 15 to25 minute episodes discussing all things DevOps, Cyber and technology.
      2. 4.7 Rating on Apple Podcasts
    7. Azure Friday – Apple | PlayerFM
      1. A weekly podcast, produced by Microsoft, that takes you through one-on-ones with the engineers who build the services that power Microsoft Azure as they demo capabilities, answer questions, and share their insights.
      2. 5.0 Rating on Apple Podcasts
    8. Packet Pushers – Apple | Spotify | SoundCloud | PlayerFM | Feed
      1. Described as deeply technical and unabashedly nerdy, the Packet Pushers are real engineers who get into the weeds about networking, data centers, and enterprise IT. Packet Pushers has other technology practice focused podcasts as well.
      2. 4.9 Rating on Apple Podcasts
    9.  Virtually Speaking – Apple | Spotify | Stitcher | SoundCloud | PlayerFM
      1. A weekly technical podcast, produced by VMware, dedicated to discussing VMware topics related to storage and availability.
      2. 5.0 Rating on Apple Podcasts
    10.  FortiCast – Apple |Stitcher | SoundCloud | PlayerFM
      1. A cybersecurity focused podcast on security trends, use cases. and updates on Fortinet technology.
      2. 4.9 Rating on Apple Podcasts
    11. Nutanix Community – Apple | Spotify | Stitcher | SoundCloud | PlayerFM
      1. A weekly informal and technical look at topics around Nutanix, Cloud and the online IT community.
      2. 5.0 Rating on Apple Podcasts
    12. Veeam Community – Apple | Stitcher | PlayerFM
      1. Stay on top of recent virtualization news and best practices with the Veeam Community podcast.
      2. 4.7 Rating on Apple Podcasts
  • 20 VMworld Parties, Events, and Sessions You NEED to Check Out!

    20 VMworld Parties, Events, and Sessions You NEED to Check Out!

    August 21st, 2019
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    Even though High Availability, Inc. is not attending this year's VMworld 2019, some of our partners are, and they have some fantastic activities and offers in store for our customers!

    Here is our list of the Top 10 Vendor Events you NEED to check out if you're attending VMworld 2019! All of us at H.A. will be experiencing some major FOMO (fear of missing out) – that’s for sure…


    • VMunderground 2019 sponsored by Veeam and Cohesity
      • Sunday, August 25th | 8:00 p.m. - 11:00 p.m. | Tabletop Tap House
      • VMunderground, also known as the unofficial "pre-VMworld warm-up Party" provides VMworld guests a chance to kick back and relax with a few drinks before the week begins!
      • Click Here for more information.

    • Rubrik Customer Game Night
      • Sunday, August 25th | 7:00 p.m. - ???  | Emporium SF | *customers only
      • Hop on the waitlist and join the Rubrik team for a night of pinball, skeeball, air hockey, and fun at Emporium, San Francisco's most popular arcade bar. The event will also feature local bites, craft beers, and cocktails!
      • Click Here for more information.


    • Cohesity San Francisco Giants vs. Arizona Diamondbacks Tailgate Party
      • Monday, August 26th | 6:30 p.m. - ??? | San Francisco Giants Parking Lot A
        • It's game time! Join Cohesity for a VIP tailgate and watch the San Francisco Giants take on the Arizona Diamondbacks. The tailgate includes tickets to the game, pizza, drinks and a chance to take a photo with some of the team's World Series trophies!
        • Click Here for more information.


    • Level Up – Career Cafe sponsored by Veeam
      • Monday, August 26th | 7:00 p.m. – 8:00 p.m. | The Grove – Yerba Buena
      • Get real-world support from prominent IT industry leaders and recruiters when it comes to your IT career.
      • Note: $8 ticket price…make sure to get tickets in advance!
      • Click Here for more information.


    • NetApp VIP Reception
      • Monday, August 26th | 6:00 p.m. - 8:00 p.m. | Natoma Cabana 
      • Join the NetApp data experts at Natoma Cabana, a topical themed bar and restaurant, for a night of craft cocktails, small plates, and networking. Space is limited, so make sure to register ASAP!
      • Click Here for more information.


    • Rubrik & AWS VMworld Party
      • Monday, August 26th | 9:00 p.m. - ??? | August Hall
      • Join Rubrik, AWS, and the Wu-Tang Clan for the ultimate VMworld party experience.
      • Note: your VMworld badge and registration is required for entry
      • Click Here for more information.


    • Private Hamilton Performance with Cohesity
      • Tuesday, August 27th | 6:30 p.m. - ??? | SHN Orpheum Theatre
      • Take a meeting with Cohesity before VMworld and receive two tickets to Cohesity's private Hamilton performance!
      • Click Here for more information.


    • Veeam's Legendary VMworld Party 2019
      • Tuesday, August 27th | 8:00 p.m. - 11:00 p.m. | The Masonic
      • Check out musician Andy Grammer and DJ Damon with Veeam at The Masonic, one of San Francisco's most legendary concert venues. Space is limited!
      • Click Here for more information.


    • VMworld Fest Featuring OneRepublic
      • Wednesday, August 28th | 7:00 p.m. - 10:00 p.m. | Moscone Center and Bill Graham Civic Auditorium
      • Party with VMware and OneRepublic at the official VMworld extravaganza!
      • Click Here for more information.


    • Women of Workspace (WoW) Presented by Vmware EUC
      • Wednesday, August 28th | 5:00 p.m. - 7:00 p.m. | Social Terrace at the W Hotel
      • Participate in a panel discussion followed by networking, drinks, and appetizers. Connect with women across different industries who are driving digital transportation.
      • Click Here for more information.


    However....we weren't allowed to post a blog with JUST party events, so we have also compiled a list of the top 10 educational sessions you should attend between those parties!


    • Ask the Experts: Cloud Native Architects Behind Hundreds of Deployments
      • Thursday, August 29th | 9:00 a.m. - 10:00 a.m. | Moscone West, Level 2, Room 2024
      • Speakers:
        • Nicholas Lane, Cloud Native Architect, VMware
        • Duffie Cooley, Staff Kubernetes Architect, VMware
        • Hart Hoover, Cloud Native Architect, VMware
        • John Harris, Senior Cloud Native Architect, VMware
        • Scott Lowe, Staff Cloud Native Architect, VMware
      • This panel Q&A session will be led by the VMware Cloud Native Architects, who work directly with customers to install and operate Kubernetes, as well as integrate it with a host of other services for application deployment, monitoring, logging, security and more! These architects have hands-on experience. This is your chance to ask the experts questions about using Kubernetes, architecture patterns and anti-patterns, or integration points with existing services. They can draw on their knowledge and experiences to give you practical answers that will move your Kubernetes journey forward.
      • Note: there is also a series of similar events, facilitated by each expert, where you can ask the expert your toughest Kubernetes questions!
      • Click Here to learn more and to schedule your session.


    • Apply Machine Learning to Reduce 2 Day Troubleshooting and Headaches
      • Monday, August 26th | 11:00 a.m. - 12:00 p.m. | Moscone South, Esplanade, Room 151
      • Speakers:
        • Frank Chodacki, Sr Solutions Architect - IBM Cloud for VMware Solutions, IBM
        • Jack Benney, Senior Managing Consultant, Office of the CTO, VMware Solutions on IBM Cloud and Cognitive Software, IBM
      • VMware solutions such as ESXi, vSAN, and NSX can produce a large number of events to describe the running state of the system. However, the volume of these events can be time-consuming to diagnose and troubleshoot the problems. The VMware on IBM Cloud team has been applying Machine Learning techniques to recognize patterns of events that uniquely describe a single problem and provide relevant known fixes to these problems. This model will learn from real-world, troubleshooting experiences to become smarter over time. This session will explore the tools, techniques, and conclusions around building a Machine Learning model to help Systems Administrators diagnose VMware problems.
      • Click Here to learn more and to schedule your session.


    • Technologist for Good, Through Global Mentorship
      • Monday, August 26, 02:15 p.m. - 02:30 p.m. | Moscone South, Lower Level, The Square, Social Media & VMware Community
        • Speaker: Yadin Porter de Leon, Lead Advocate, Tech Level Up Project
      • One in every six children on the planet lives in a "conflict zone." War damages every aspect of a child's life. Children caught up in war lose their access to education, legal protection, and personal safety and security. War Child provides children with education programs, so they can get back into school. It gives them safe spaces, so they can get back to playing. And it trains parents and young people to help restore their ability to provide for themselves and regain a sense of security. Learn how remote "virtual mentorship" can help those in need, learn about things like running virtual machines or building websites. Find out how, with just a donation of your time and expertise, you can be a part of a program that helps to break the cycles of poverty and violence that plague war-torn communities.
      • Click Here for more information and to schedule your session.


    • Tackling Common Cloud Security Mistakes
      • Monday, August 26, 05:15 p.m. - 06:00 p.m. | Moscone West, Level 2, Meet the Experts, Table 11
      • Tuesday, August 27, 02:15 p.m. - 03:00 p.m. | Moscone West, Level 2, Meet the Experts, Table 11
      • Speaker:
        • Hadar Freehling, Cloud Security Solution Architect, VMware
      • Misconfigurations are the most common security risk that organizations face in the cloud. Join this discussion to understand what are the most common misconfigurations that organizations experience and how you can easily identify and remediate these issues.
      • Click Here to learn more and to schedule your session.


    • VMware CTO Panel: What's Over the Horizon?
    • Tuesday, August 27, 11:00 a.m. - 12:00 p.m. | Moscone South, Level 2, Room 203
      • Speakers:
        • Kit Colbert, CTO, Cloud Platform, VMware
        • Ray O'Farrell, EVP & Chief Technology Officer, VMware
        • Pere Monclus, CTO Network and Security BU, VMware
        • Greg Lavender, SVP & CTO, Cloud Architecture, VMware
      • VMware CTOs are at the forefront of our supersonic innovation pace. Over the past year, VMware has unveiled major solutions and initiatives in the areas of blockchain, edge computing, machine learning, service mesh, networking, and data management. Attend this session to learn what the future holds from VMware R&D. Ample time will be afforded for you to ask your most pressing questions directly to VMware's innovation leaders.
      • Click Here to learn more and to schedule your session.


    • How to Become the Platform Engineer of the Future
      • Tuesday, August 27, 12:30 p.m. - 01:30 p.m. | Moscone South, Level 2, Room 201
      • Speakers:
        • Matthew Steiner, Cloud Technologist, VMware
        • Martijn Baecke, Cloud Technologist, VMware
      • Are you thinking about what to do next? Do you see the cloud as a threat or an opportunity? Do you want to be the platform engineer of the future? As we enter the multi-cloud era, the traditional roles in IT are changing. In this talk, we will examine how the cloud landscape is rapidly evolving and the background to this change, as well as look into some of the key technologies supporting this change from VMware and the cloud ecosystem. We will discuss APIs, infrastructure as code, platforms as code, everything as a service, service brokering, and much more. At the end of this session, you will be equipped with what you need to know to become the platform engineer of the future, a role that will be one of the most valuable in the multi-cloud era.
      • Click Here to learn more and schedule your session.


    • HCI Management: Current and Future
      • Tuesday, August 27, 01:00 p.m. - 02:00 p.m. | Moscone West, Level 2, Room 2003
      • Speakers:
        • JunChi Zhang, Product Line Manager, vSAN, VMware
        • Christian Dickmann, vSAN Architect and Principal Engineer, VMware
      • This session repeats at every VMworld with great popularity. In this session, the VMware vSAN principal engineer and lead product manager will help you learn what hyperconverged infrastructure (HCI) management means and its vision, what new values HCI management has delivered since last year's VMworld, and new considerations from us and trending thoughts.
      • Click Here for more information and to schedule your session.


    • Customer Panel: What You Need to Know About Hyperconverged Infrastructure
      • Tuesday, August 27, 2:30 p.m. - 3:30 p.m. | Moscone West, Level 2, Room 2008
      • Speakers:
        • Matt Herreras, Senior Director, Product Marketing, VMware
        • Thomas Fukuyama, Sr. Director, IT Operations, Travelers
        • Lester Shisler, Senior IT Systems Engineer, Harmony Healthcare IT
        • Matthew Douglas, Chief Enterprise Architect, Sentara Healthcare
      • Hyperconverged infrastructure (HCI) adoption is off the charts, but is your organization prepared? What are the use cases, benefits, and potential pitfalls? Should you buy an appliance or deploy software? Who deploys and operates it—the virtual admin, storage admin, or someone else—and what organizational changes are required? Attend this panel discussion to learn the good, the bad, and the ugly in the real world from customers so you can be better prepared for the HCI wave.
      • Click Here to learn more and to schedule your session.


    • Protect Data-Driven Storage for Hybrid Multicloud
      • Tuesday, August 27, 03:30 p.m. - 04:30 p.m. | Moscone South, Esplanade, Room 151
      • Speakers:
        • Eric Herzog, CMO, and Vice President Global Channel Sales - IBM Storage Systems, IBM
        • Mitch Patro, Enterprise Systems Engineering / Enterprise Storage Services Manager, IBM
      • Hybrid and multi-clouds, spanning enterprise data centers, private and public clouds; are placing a new set of requirements on customers' storage systems. Customers must deal with the new realities of cloud migration, protecting older applications and data – while supporting for a new generation of cloud-native applications deployed with containers. See how data-driven storage solutions interconnect data among hybrid and multi-cloud solutions reaching extraordinary performance and ease their management among clouds. We will cover best practices, implementation considerations, and lessons learned raised by our customers and business partners who had boosted their productivity and revenue growth.
      • Click Here to learn more and to schedule your session.


    • The Virtually Speaking Podcast LIVE: The Future of IT - How Will You Fit in?
      • Wednesday, August 28, 10:00 a.m.- 11:00 a.m. | Moscone West, Level 2, Room 2008
      • Speakers:
        • Ken Werneburg, Technical Marketing Group Manager - Storage and Availability, VMware
        • John Nicholson, Senior Technical Marketing Architect, VMware
        • Pete Flecha, Sr Technical Marketing Architect, VMware
      • Ready for something different? The Virtually Speaking Podcast crew has three very special guests to discuss the future of IT and how we can position ourselves to excel as IT professionals. The roles of deep specialists and IT generalists are rapidly converging. Administrators now need to be 'specialized generalists' who know a fair bit about a fair number of things. Cloud, containers, hyperconverged infrastructure, network microsegmentation, are all the new wave of technology; With DevOps, AI and machine learning use cases changing not only the way we implement but the way we manage IT. In this session, we examine this shifting IT landscape, and discuss trends for personal tooling - how can we position ourselves to excel in this new landscape? What does the datacenter of the future look like, and what sort of people will it need?
      • Click Here to learn more and to schedule your session.


    • Core Storage Best Practices: Enabling Your Storage to Be Reliable
      • Wednesday, August 28, 01:00 p.m. - 02:00 p.m. | YBCA, Lobby Level, Theater
      • Speakers:
        • Cody Hosterman, Technical Director, Pure Storage
        • Jason Massae, Technical Marketing Architect, Core Storage, VVols, VMware
      • With all the different storage arrays and connectivity protocols available today, knowing the best practices can help operational efficiency and enable resilient operations. VMware's storage global service has reported many of the common service calls they receive. We will review some of the common mistakes made when setting up storage arrays. We will also go over the most common and most valuable configurations to maximize the value of your storage arrays and VMware vSphere.
      • Click Here to learn more and to schedule your session.
  • Cohesity – What’s New in 6.4

    Cohesity – What’s New in 6.4

    August 15th, 2019
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    If you are not familiar with Cohesity, you should be and here’s why!!!

    The problems with non-primary data:

    ·        Fragmentation – Multiple silos and vendors

    ·        Inefficient – Multiple copies and overprovisioned

    ·        Dark Data – Poor visibility and compliance risks

    Why should you care???

    The vast majority of an organization’s data—approximately 80 percent—is not actively in use in primary systems. Its data is stored in backups, archives, file shares, object stores, test and development systems, and analytics datasets both onsite and across public and private clouds.

    How does Cohesity help?

    They eliminate mass data fragmentation, by consolidating data management silos, and enabling IT to extract more value from their data in all the following use cases:

    So if you already knew all that, then you might be interested in hearing what’s new!

    Cohesity recently releases Pegasus 6.4 with A TON of new features that are certainly worth a look.

    To name a few:

    Runbook Automation

    ·        With 6.4, Cohesity introduces the ability to architect, orchestrate, and automate critical data management workflows, helping address the most significant unsolved challenges in disaster recovery. Now on MarketPlace, Cohesity Runbook makes it simple to systematically move workloads between on-premises data centers and the public cloud

    Enhanced Oracle and SAP Data Protection

    ·        Gain more control for Oracle RAC data protection. Define and configure the number of nodes and channels for backup and recovery across the entire RAC system. Speed on your terms has never been easier.

    ·        Protect Oracle environments, now on AIX. Have more options and protect Oracle workloads, regardless of the operating environment.

    ·        Simplify SAP HANA data protection. Leverage a stronger integration with SAP HANA: manage and view your most critical HANA data protection workflows, all from Cohesity.

    Simplified Data Management

    ·        Simplify workflows and see your data with a next-generation user interface. A redefined, modern user interface drives effortless data management, simply giving you more granular control.

    ·        Enhance security and simplicity with single sign-on, now with the leading identity providers. Improve the authentication user experience and integrate in minutes with Okta, Duo, Ping Identity, ADFS, and Azure Active Directory.

    ·        Leverage Helios to manage data and applications, now on-premises. Benefit from Helios, even in your most secure environments. With the ability to run in the cloud, and now, on-premises, Helios supports your infrastructure no matter where you are.

    ·        Protect your investment with a more flexible, non-disruptive scale-out. Combine Cohesity C2000 and C4000 appliances in a single cluster for increased flexibility as you scale.

    Cloud Enhancements

    ·        Run natively on AWS GovCloud and Azure Government Cloud. AWS and Azure customers have broad data management capabilities for secured government clouds that include backup and recovery, long-term retention, and analytics.

    ·        Leverage AWS S3 Glacier Deep Archive for long-term data retention.

    Effortless Backup and Recovery for Containers

    ·        Bring seamless backup, recovery, and data management to modern infrastructure with application-consistent backup and recovery for containerized workloads. With native integration with Kubernetes and the most popular container clustering and orchestration tools, Cohesity protects persistent application metadata and context – safeguarding the entire app, not just its data.

    These are just some of the enhancements that have recently been released along with many others. If your business is currently evaluating solutions in any of these areas, please call your HA rep and ask them to set up a meeting so we can chat ASAP:

    ·        Data Protection

    ·        Disaster Recovery

    ·        Business Continuity

    ·        Cloud

    ·        Archive

    ·        NAS

    ·        Object

    ·        Data Analytics

  • High Availability, Inc. Named to 2019 CRN Fast Growth 150 List

    High Availability, Inc. Named to 2019 CRN Fast Growth 150 List

    August 13th, 2019
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    High Availability, Inc. Named to 2019 CRN Fast Growth 150 List
    Recognition Earned for Exceptional Growth and Performance as an IT Channel Provider

    Audubon, PA, August 13th, 2019 - High Availability, Inc. announced today that CRN®, a brand of The Channel Company, has named High Availability, Inc. to its 2019 Fast Growth 150 list. The list recognizes the fastest-growing technology integrators, solution providers, and IT consultants in North America. Channel providers making the list have experienced substantial growth between 2017 and 2018. The companies recognized this year have generated a combined total revenue of more than $55 Billion over the past two years.

    "We are thrilled to be one of only seven companies in the nation to be named to the CRN's 2019 Fast Growth 150 for the fifth consecutive year," said Steve Eisenhart, Chief Executive Officer of High Availability, Inc. "Our continued investments in our business, people and partners have led to incredible year-over-year growth and taken us to new heights. I would also like to recognize and thank our customers for their continued trust and loyalty as we would not be in the position we are without their support. We are excited about where we are as an organization and look forward to making it six straight years in 2020." Eisenhart concluded.

    Growth and profitability in the channel are noteworthy achievements as today’s channel providers compete in a highly disruptive and fast-paced industry. Ripples of constant change profoundly impact the channel ecosystem — requiring providers to continuously align with changing requirements. The 2019 Fast Growth 150 list recognizes these remarkable accomplishments.

    “There’s a great deal of growth and opportunity in the channel, and these companies are proof-positive that hard work and a commitment to service can pay off — even in a constantly evolving and highly competitive market like we have today,” said Bob Skelley, CEO of The Channel Company®. “These companies exemplify the best of the best; channel providers whose market strategies should serve as an inspiration to us all. We’re thrilled to honor these hard-working and well-deserving companies and wish them continued success.”

    A sampling of the 2019 Fast Growth 150 list is featured in the August issue of CRN Magazine and the complete list can be viewed online at

    High Availability, Inc. is a premier solution provider and integrator of data center products and cloud services. High Availability, Inc. solves complex business challenges by architecting and implementing forward-thinking technical solutions while forming trusting, collaborative relationships. By taking a hands-on, consultative approach, the High Availability, Inc. team creates custom-tailored systems and solutions to fit both current requirements and future IT and business needs.


    Media Contact:

    For more information about High Availability, Inc., please contact Liz Thompson, Marketing Manager, at (610) 254-5090 ext. 256 or

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