Modern Workplace

People work together in different ways, and when they are not in the same place they need a lot of tools to work efficiently and effectively.

High Availability, Inc.’s team of modern workplace experts can help set your team up for success when it comes to communication, collaboration, and so much more…

Team

Unified Communications

High Availability, Inc. has created a Unified Communications Practice so we can help our customers collaborate with their team from anywhere and on any device. We specialize in IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more. Furthermore, our Managed Cloud Services team offers UC-as-a-Service, which includes software updates, priority technical support, IT onboarding, and much more!

Unified Communications Capabilities

Voice

  • Communications Manager
  • Contact Center
  • Call Routing
  • Mobile Calling

Video

  • Webex Room Video Conferencing
  • RoomOS
  • Webex Board
  • Cisco Webex Control Hub

Collaboration

  • Webex & Microsoft Teams
  • Team Workspaces
  • SharePoint & OneDrive
  • Exchange & O365

Cloud

  • Webex Calling & Meetings
  • Webex Contact Center
  • File Sharing
  • PSTN Services

Monitoring & Management Services

  • 24x7x365 Network Operations Center
  • Device Monitoring & Management
  • Cisco UC & Webex Management
  • Microsoft O365 Management

Health Checks

  • Cisco Voice & Video & Webex
  • Cisco Contact Center Express
  • Microsoft O365 Assessment
  • Security Assessment
Meeting

Workplace Enablement

Our end-user computing experts can help your team to deploy, manage, and secure your organization’s most essential business applications and data. From Active Directory and Azure to AWS and Citrix, High Availability, Inc. can assist you in creating a seamless application arsenal that is readily scalable and streamlines fundamental business functions.

Enablement Capabilities

Identity Management

  • Active Directory
  • Azure Active Directory
  • Conditional Access
  • Federation Services

Endpoint Security

  • Multi-Factor Authentication
  • Mobile Device Management
  • Endpoint Protection
  • Microsoft Endpoint Manager

Virtual Desktop Infrastructure

  • VDI-as-a-Service
  • Citrix Virtual Desktop
  • Windows Virtual Desktop
  • AWS Workspaces

Monitoring & Management Services

  • 24x7x365 Network Operations Center
  • Patch Management
  • Active Directory Management
  • Microsoft 365 Management

Health Checks

  • Citrix VDI Workspace Virtualization
  • Active Directory On-Prem Services
  • Azure AD Cloud Directory
  • Endpoint Security Assessment

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